Holiday Inn Lancaster Guest Reviews
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Write a review
Faragher Tue, 11 March 2025
Exceptional
Faragher Tue, 11 March 2025
Amazing service
Liked: The customer service was very good
Disliked: Noise from lift, when we contacted customer service they changed our room with a upgrade. Would have paid the extra for a good nights sleep but they said its free
Lucy Mon, 10 March 2025
Great!
Liked: Upgraded at no extra charge, all friendly staff, clean comfortable rooms
Disliked: A couple more options on dinner menu for dinner b&b option
Hannah Sun, 9 March 2025
Comfortable and convenient
Liked: Nice breakfast and good value for last minute booking
Colin Sat, 8 March 2025
Exceptional
Kate Sat, 8 March 2025
Lovely stay
Liked: Facilities were great and clean
Disliked: People above very noisy!
Celia Sat, 8 March 2025
Superb
Liked: All good
Disliked: Only problem was they had cleared away breakfast at 9.31 and wouldn’t even give us coffee ( it finishes at 9.30)
John Fri, 7 March 2025
Cold after a busy day...
Liked: Location
Disliked: Heating was not working, it was a cold evening, requested to be fixed or move rooms, neither was done instead they brought small portable heater which was not fit for purpose. Was told heating not working in other spare rooms!
Anne Fri, 7 March 2025
Exceptional
Liked: Convenient location and parking
Janet Fri, 7 March 2025
Very good