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Holiday Inn Knoxville N - Merchant Drive eee - (888) 608-6346
Holiday Inn Knoxville N - Merchant Drive, 5634 Merchants Center Boulevard, Knoxville, TN -(888) 608-6346
Area: Knoxville North
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BOOK ONLINE OR CALL - (888) 608-6346
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (786 Ratings)
5.1 miles from Knoxville centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball football track basketball swimming rowing and other sports teams. This Knoxville TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium home of the Tennessee Volunteers football team and the Women's Basketball Hall of Fame. The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park Gatlinburg Great Smoky Mountains and American Museum of Science & Energy. Superior hotel features and amenities include free high-speed Internet access and free local calls. All rooms include spacious work areas and telephones with voice mail. This Knoxville TN hotel also provides business travelers with access to copy and fax services a business center and meeting space that accommodates most events and business functions. All rooms feature microwaves refrigerators and coffee-machines. All rooms are nonsmoking. This is a pet-friendly hotel; a stay fee is required.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Adult only
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` alarm clock
` kitchenware
` Concierge services
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Trash cans
` Sleep comfort items
` Desk/workspace available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)

Holiday Inn Knoxville N - Merchant Drive Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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2

Disappointing - 2.0 out of 5

Billy, Knoxville, visiting Thompson Boling Arena at Food City Center Thu, 19 December 2013

The staff was unprofessional and need better training.

Liked: The rooms where clean and nice.
Disliked: The night time clerk was hot tempered and border line rude.

5

Exceptional - 5.0 out of 5

Angela N, Knoxville, TN Wed, 26 September 2012

This was my first stay at the Clarion Inn Knoxville. The staff were very courteous and friendly and the rooms were very clean. I would highly recommend this hotel and look forward to staying here again. Hats off to this hotel and their employees for an outstanding service!

Liked: Highly recommend.

4.5

Wonderful - 4.5 out of 5

Stephen Wed, 18 December 2024

Nice stay . Housekeeping could...

4

Very Good - 4.0 out of 5

Clark Fri, 29 November 2024

Very good

Liked: Clerk gave us a free voucher for breakfast when we checked in initially and it was to a dirty room. Linen on floor, trash on counters etc. She gave us a new room and tried to make it right.

4.5

Wonderful - 4.5 out of 5

Jacqueline Sun, 17 November 2024

Love it .

Liked: Nice clean and comfortable beds .
Disliked: Fitness room under construction

0.5

Poor - 0.5 out of 5

Bridget Mon, 11 November 2024

Bad

Disliked: Our room was given away on a game day. Make sure you check in early and not after midnight. I guess I should have called to let them know we would be checking in late but assumed they would charge my card on file.

4

Very Good - 4.0 out of 5

Kimberly Mon, 11 November 2024

Very good

5

Exceptional - 5.0 out of 5

Chelsie Mon, 4 November 2024

Exceptional

3.5

Good - 3.5 out of 5

Nicole Tue, 29 October 2024

Good stay considering the area.

Liked: I liked that it was better than the last hotel in Knoxville that we stayed at. The bed was comfortable.
Disliked: Slow draining sink, shower spilled water to floor in bathroom, tv remote missing pieces, I miss coffee available in the lobby

5

Exceptional - 5.0 out of 5

Carrie Sun, 27 October 2024

Exceptional

5

Exceptional - 5.0 out of 5

Phyllis Sat, 26 October 2024

Exceptional

Liked: Nothing to dislike!
Disliked: Nada

4.5

Wonderful - 4.5 out of 5

John Thu, 24 October 2024

Superb

Liked: I did not have breakfast. The location was so-so. Almost impossible to get an Uber to go downtown.
Disliked: Staff very friendly and kind. Can't think of anything I did not like.

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Holiday Inn Knoxville N - Merchant Drive 5634 Merchants Center Boulevard, Knoxville, TN