Holiday Inn - Indianapolis Downtown an IHG Hotel Guest Reviews
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1.0 miles from Indianapolis centre |
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Tommy Mon, 2 December 2024
Was an okay hotel.
Liked: Location was great. On site parking.
Disliked: Had trouble with room keys.Hot tub was not hot. Pool was too cold.Toilet in room ran a lot( loudly)
Frasure Sun, 1 December 2024
Very good
Igor Thu, 28 November 2024
Not the best experience
Liked: It was what nothing special, average hotel for its money.
Disliked: One night I returned to the hotel and discovered that the room lock had broken. I couldn't get into the room (all my belongings was indise). Hotel stuff couldn't help me, they needed to wait till the next morning until the service arrived and opened the door. Hotel employee was sarcastic at first, until they realized that this is a serious problem that can't be resolved on spot. Then they finally became polite and apologized for the inconvinence. After the phone call with the manager they promised me a full refund, but when I came back home and contacted booking, manager changed their mind and offered just a 50% discound for one night when I couldn't get into my room.
Doug Mon, 18 November 2024
Exceptional
Daniel Mon, 18 November 2024
Continent location and good accomodations...
Liked: Very close to Lucas Oil, area felt safe, good access within walking distance of food. Parking was close by and reasonably priced.
Disliked: Price during events is overly high for the accommodations. No free breakfast and paid breakfast isn’t really worth it. Hotel could use an update in areas.
Mikel Mon, 18 November 2024
Very good
Laura Mon, 18 November 2024
Superb
Liked: The parking garage was right next door, which was convenient. Lucas Oil Stadium was 2 blocks away, so it was very close.
Elizabeth Sun, 17 November 2024
Pleasant
Liked: Location and comfort
Disliked: We had returned to our room after a 14 hour band competition to find our key did not work. We were unable to get into our room for over an hour and had no access to our belongings/medicines during that time. Was told if we wanted a discount for the inconvenience to reach out to booking.com to request one.
Myers Sat, 16 November 2024
Exceptional
Mikea Thu, 14 November 2024
Exceptional