Holiday Inn Indianapolis - Airport Area N an IHG Hotel, Indianapolis

Easy Breezy for one night

Liked: Clean, comfortable
Disliked: N/A

Eh

Liked: Location
Disliked: Water pressure in shower

Exceptional

Bed Bugs

Liked: Nothing
Disliked: My recent stay at this hotel was nothing short of a nightmare. I discovered bed bugs in my room 310, resulting in me having to leave the hotel and find and pay for new accommodations at 11pm at night. This completely ruined my trip/stay. I was unable to sleep, after moving to the new hotel not sure if I had bed bugs in my luggage or clothes I laid out on the bed. To make matters worse, when I brought this to the attention of the hotel management, they were dismissive to my request for a refund and suggested I contact the manager the next morning. They refused to offer a refund or any form of compensation for the terrible experience and health risk they exposed me to. After many days of working with Expedia the Manager refuses to give me a refund. I strongly advise anyone considering staying at this Red Roof to reconsider. This hotel has a serious bed bug infestation, and their management is unwilling to take responsibility for the well-being of their guests. I will be reporting this incident to the health department. Along side the bug problem this area is a little sketchy. Not advised to walk alone at night.

Superb

Adequate but would not recommend

Liked: Cost effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry
Disliked: Rooms are very run down (old furniture, worn carpet, appeared to be blood spattering on bottom of bathroom door), only got clean towels one out of three days, no free breakfast

Not solid for the price

Disliked: The breakfast was horrendous. There were only 3 things and they were cold and NOT good. I have stayed in my share of Holiday Inns(that’s why I booked your hotel) and the other Holiday Inns had a strong variety of food. This was nothing. It was shameful to even call it free. With the large variety available, I’m not unsure if I’d ever return. The broken elevator was a pain considering the amount of people staying at the hotel.

Very good

Liked: Rooms were very clean

Superb