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Holiday Inn Hotel & Suites Rochester - Marketplace eee - (888) 608-6346
Holiday Inn Hotel & Suites Rochester - Marketplace, 800 Jefferson Road, Rochester, NY -(888) 608-6346
Area: Henrietta
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BOOK ONLINE OR CALL - (888) 608-6346
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (558 Ratings)
4.7 miles from Rochester centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located just off I-390, this hotel is a 15-minute drive from downtown Rochester. It features an indoor pool and an on-site restaurant, the Marketplace Grill, that serves American cuisine. Free Wi-Fi access is included in every room at Holiday Inn Hotel & Suites Rochester - Marketplace. They are equipped with a microwave and a refrigerator and furnished with a work desk. A modern fitness center, a business center, and on-site laundry facilities are all provided at the Rochester - Marketplace Holiday Inn Hotel & Suites. The hotel's front desk is staffed 24 hours a day. The Rochester Riverside Convention Center is 5 miles away. Greater Rochester International Airport is 6.3 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Ukrainian
` Non-Smoking Rooms Available
` gift/souvenir shop
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Airport shuttle (charges may apply)
` Xerox/fax in business center

Holiday Inn Hotel & Suites Rochester - Marketplace Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Barbara, Wasaga Beach, visiting Rochester Dome Arena Tue, 19 November 2019

Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.

Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.

5

Exceptional - 5.0 out of 5

Marlee, Poughkeepsie, visiting SUNY Brockport Tue, 9 June 2015

Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.

4.5

Wonderful - 4.5 out of 5

Wesley Wed, 12 March 2025

Great, whenever in Rochester. I...

Liked: Facility and place of the hotel was fantastic for our stay.
Disliked: The bathroom was pretty old and the shower curator was terrible

5

Exceptional - 5.0 out of 5

Henry Sat, 8 March 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Stephanie Wed, 19 February 2025

Would stay here again next...

Liked: The staff was very friendly. The rooms were cute and comfy. The pool area was clean, beautiful and the pool was warm enough to jump right in!

0.5

Poor - 0.5 out of 5

Brandon Mon, 17 February 2025

Do not stay here

Liked: The location
Disliked: It was dirty , I had to change rooms immediately when I got there because of filth in the suite . The room had water damage from the walls and was basically falling apart . The towels had hair on them and I had to ask that they be replaced and the room was not properly stocked daily .i had to request bags for my ice bucket and toilet paper .I thought about leaving and going to a different hotel multiple times.

2

Disappointing - 2.0 out of 5

Brandon Mon, 6 January 2025

It was ok but not...

Liked: Good location good staff
Disliked: My room was dirty and not maintained

0.5

Poor - 0.5 out of 5

Ann Wed, 4 December 2024

Bathroom was moldy specifically in...

Liked: Molding the was the bathroom.
Disliked: Nothing

2.5

Fair - 2.5 out of 5

Garcia Mon, 11 November 2024

Passable

Liked: The lady at the breakfast she is very good
Disliked: The room is unconformable..don't have my luggage don't like and all

4.5

Wonderful - 4.5 out of 5

Jeffrey Sat, 9 November 2024

Superb

Liked: It was good

0.5

Poor - 0.5 out of 5

Michael Thu, 31 October 2024

Bad

4

Very Good - 4.0 out of 5

Donna Mon, 28 October 2024

Very good

Liked: Only problem was how far away our room was

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Holiday Inn Hotel & Suites Rochester - Marketplace 800 Jefferson Road, Rochester, NY