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Holiday Inn Hotel & Suites Rochester - Marketplace eee - (888) 608-6346
Holiday Inn Hotel & Suites Rochester - Marketplace, 800 Jefferson Road, Rochester, NY -(888) 608-6346
Area: Henrietta
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BOOK ONLINE OR CALL - (888) 608-6346
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (577 Ratings)
4.7 miles from Rochester centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located just off I-390 this hotel is a 15-minute drive from downtown Rochester. It features an indoor pool and an on-site restaurant the Marketplace Grill that serves American cuisine. Free Wi-Fi access is included in every room at Holiday Inn Hotel & Suites Rochester - Marketplace. They are equipped with a microwave and a refrigerator and furnished with a work desk. A modern fitness center a business center and on-site laundry facilities are all provided at the Rochester - Marketplace Holiday Inn Hotel & Suites. The hotel's front desk is staffed 24 hours a day. The Rochester Riverside Convention Center is 5 miles away. Greater Rochester International Airport is 6.3 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
r
Pets Allowed
Other Amenities
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Family Rooms
` Free Wi-Fi
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Ukrainian
` Non-Smoking Rooms Available
` gift/souvenir shop
` Electric vehicle charging station
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` DVD/CD/Blu-ray player
` Airport shuttle (charges may apply)

Holiday Inn Hotel & Suites Rochester - Marketplace Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Barbara, Wasaga Beach, visiting Rochester Dome Arena Tue, 19 November 2019

Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.

Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.

5

Exceptional - 5.0 out of 5

Marlee, Poughkeepsie, visiting SUNY Brockport Tue, 9 June 2015

Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.

2.5

Fair - 2.5 out of 5

Garcia Mon, 11 November 2024

Passable

Liked: The lady at the breakfast she is very good
Disliked: The room is unconformable..don't have my luggage don't like and all

4.5

Wonderful - 4.5 out of 5

Jeffrey Sat, 9 November 2024

Superb

Liked: It was good

0.5

Poor - 0.5 out of 5

Michael Thu, 31 October 2024

Bad

4

Very Good - 4.0 out of 5

Donna Mon, 28 October 2024

Very good

Liked: Only problem was how far away our room was

2.5

Fair - 2.5 out of 5

Martha Mon, 21 October 2024

I would not recommend this...

Liked: The beds and pillows were comfortable and the rooms were generally clean.
Disliked: The service was awful. When we asked for more toilet paper, they told us they didn’t have any more. My husband had to argue with them before he finally got some!! The coffee ran out on the buffet and we were told they had no more left. Same with the bacon - they said they had no more. The front desk people were not welcoming. The shower curtain in the bathroom wasn’t big enough and leaked water all over the floor. The towels were very thin and some had stains.

4

Very Good - 4.0 out of 5

Atchuthan Tue, 15 October 2024

It was an ok stay...

Liked: Tesla destination chargers
Disliked: Facility looked dated, blind in room was bent, remote/tv didn’t work, main lamp didn’t work. Water pressure was not great in the shower…At breakfast items were not refilled in a timely manner and some items were not replaced at all while we were there.

2.5

Fair - 2.5 out of 5

Cannon Thu, 3 October 2024

Passable

5

Exceptional - 5.0 out of 5

Tempyl Tue, 1 October 2024

Exceptional

2.5

Fair - 2.5 out of 5

Paulraj Thu, 26 September 2024

Passable

0.5

Poor - 0.5 out of 5

Jeremy Tue, 24 September 2024

This was a horrible experience.

Liked: The lobby was about it.
Disliked: Almost everything else. Dirty, unprofessional, ill equipped

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Holiday Inn Hotel & Suites Rochester - Marketplace 800 Jefferson Road, Rochester, NY