United States
Canada
United Kingdom
New Zealand
AustraliaHoliday Inn Hotel & Suites Rochester - Marketplace Guest Reviews
Overall Average Score:
Good (3.75 out of 5)
Write a review
Menu
| 4.7 miles from Rochester centre |
Write a review
Barbara, Wasaga Beach, visiting Rochester Dome Arena Tue, 19 November 2019
Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.
Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.
Marlee, Poughkeepsie, visiting SUNY Brockport Tue, 9 June 2015
Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.
Marcia Wed, 9 April 2025
Good
Liked: Nice pool and the rooms were ok. Beds were clean and comfortable. Breakfast was good- very typical.
Disliked: Shade in room was broken and carpet needs replacing due to use. Front desk was rude and treated cleaning staff poorly. Room wasn’t ready at 3:30 and other people in our group had their reservations lost or wrong.
Gray Fri, 4 April 2025
Superb
Sandr Thu, 3 April 2025
Very good
Felicia Thu, 3 April 2025
Exceptional
Weng Thu, 3 April 2025
Good
Joseph Wed, 2 April 2025
Exceptional
Wesley Wed, 12 March 2025
Great, whenever in Rochester. I...
Liked: Facility and place of the hotel was fantastic for our stay.
Disliked: The bathroom was pretty old and the shower curator was terrible
Henry Sat, 8 March 2025
Exceptional
Stephanie Wed, 19 February 2025
Would stay here again next...
Liked: The staff was very friendly. The rooms were cute and comfy. The pool area was clean, beautiful and the pool was warm enough to jump right in!
Brandon Mon, 17 February 2025
Do not stay here
Liked: The location
Disliked: It was dirty , I had to change rooms immediately when I got there because of filth in the suite . The room had water damage from the walls and was basically falling apart . The towels had hair on them and I had to ask that they be replaced and the room was not properly stocked daily .i had to request bags for my ice bucket and toilet paper .I thought about leaving and going to a different hotel multiple times.
