Holiday Inn Hotel & Suites Rochester - Marketplace Guest Reviews
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4.7 miles from Rochester centre |
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Barbara, Wasaga Beach, visiting Rochester Dome Arena Tue, 19 November 2019
Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.
Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.
Marlee, Poughkeepsie, visiting SUNY Brockport Tue, 9 June 2015
Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.
Garcia Mon, 11 November 2024
Passable
Liked: The lady at the breakfast she is very good
Disliked: The room is unconformable..don't have my luggage don't like and all
Jeffrey Sat, 9 November 2024
Superb
Liked: It was good
Michael Thu, 31 October 2024
Bad
Donna Mon, 28 October 2024
Very good
Liked: Only problem was how far away our room was
Martha Mon, 21 October 2024
I would not recommend this...
Liked: The beds and pillows were comfortable and the rooms were generally clean.
Disliked: The service was awful. When we asked for more toilet paper, they told us they didn’t have any more. My husband had to argue with them before he finally got some!! The coffee ran out on the buffet and we were told they had no more left. Same with the bacon - they said they had no more. The front desk people were not welcoming. The shower curtain in the bathroom wasn’t big enough and leaked water all over the floor. The towels were very thin and some had stains.
Atchuthan Tue, 15 October 2024
It was an ok stay...
Liked: Tesla destination chargers
Disliked: Facility looked dated, blind in room was bent, remote/tv didn’t work, main lamp didn’t work. Water pressure was not great in the shower…At breakfast items were not refilled in a timely manner and some items were not replaced at all while we were there.
Cannon Thu, 3 October 2024
Passable
Tempyl Tue, 1 October 2024
Exceptional
Paulraj Thu, 26 September 2024
Passable
Jeremy Tue, 24 September 2024
This was a horrible experience.
Liked: The lobby was about it.
Disliked: Almost everything else. Dirty, unprofessional, ill equipped