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Holiday Inn Hotel & Suites Rochester - Marketplace an IHG Hotel eee - (888) 608-6346
Holiday Inn Hotel & Suites Rochester - Marketplace an IHG Hotel, 800 Jefferson Road, Rochester, NY -(888) 608-6346
Area: Henrietta
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BOOK ONLINE OR CALL - (888) 608-6346
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (572 Ratings)
4.7 miles from Rochester centre
BOOK ONLINE OR CALL - (888) 608-6346
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Hotel Description
Located just off I-390 this hotel is a 15-minute drive from downtown Rochester. It features an indoor pool and an on-site restaurant the Marketplace Grill that serves American cuisine. Free Wi-Fi access is included in every room at Holiday Inn Hotel & Suites Rochester - Marketplace. They are equipped with a microwave and a refrigerator and furnished with a work desk. A modern fitness center a business center and on-site laundry facilities are all provided at the Rochester - Marketplace Holiday Inn Hotel & Suites. The hotel's front desk is staffed 24 hours a day. The Rochester Riverside Convention Center is 5 miles away. Greater Rochester International Airport is 6.3 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` Heating
` Fax/photocopying
` WiFi
` Snack bar
` Indoor pool (all year)
` Private check-in/check-out
` Shared lounge/TV area
` indoor pool
` Accessible parking
` Facilities for Disabled Guests
` Family Rooms
` Heated pool
` Non-smoking Rooms
` Daily Housekeeping
` WiFi available in all areas
` Business centre
` Fitness centre
` Free WiFi
` Lift
` Kid meals
` Electric vehicle charging station
` Shallow end
` Wine/champagne
` Outdoor furniture
` Fitness
` Sun loungers or beach chairs
` Key card access
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Delivered food is securely covered
` Face masks for guests available
` Invoice provided
` Parking on site

Holiday Inn Hotel & Suites Rochester - Marketplace an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4

Very Good - 4.0 out of 5

Barbara, Wasaga Beach, visiting Rochester Dome Arena Tue, 19 November 2019

Our stay at this location was good. The hotel is located near shops, restaurants etc. Very convenient.

Liked: Hotel was spotlessly clean. Bedrooms, pool area, etc. were kept in tip top condition. Staff were teriffic.
Disliked: I cannot say this was bad, but it was surprising that breakfast was not included. Not even some toast. They do have buffet or a menu but there is a $10.00 charge for the buffet.

5

Exceptional - 5.0 out of 5

Marlee, Poughkeepsie, visiting SUNY Brockport Tue, 9 June 2015

Very pleased. Hotel personnel were extremely helpful and pleasant. Room was very clean and convenient to parking and on site amenities. Complimentary breakfast was excellent also.

0.5

Poor - 0.5 out of 5

Ann Wed, 4 December 2024

Bathroom was moldy specifically in...

Liked: Molding the was the bathroom.
Disliked: Nothing

2.5

Fair - 2.5 out of 5

Garcia Mon, 11 November 2024

Passable

Liked: The lady at the breakfast she is very good
Disliked: The room is unconformable..don't have my luggage don't like and all

4.5

Wonderful - 4.5 out of 5

Jeffrey Sat, 9 November 2024

Superb

Liked: It was good

0.5

Poor - 0.5 out of 5

Michael Thu, 31 October 2024

Bad

4

Very Good - 4.0 out of 5

Donna Mon, 28 October 2024

Very good

Liked: Only problem was how far away our room was

2.5

Fair - 2.5 out of 5

Martha Mon, 21 October 2024

I would not recommend this...

Liked: The beds and pillows were comfortable and the rooms were generally clean.
Disliked: The service was awful. When we asked for more toilet paper, they told us they didn’t have any more. My husband had to argue with them before he finally got some!! The coffee ran out on the buffet and we were told they had no more left. Same with the bacon - they said they had no more. The front desk people were not welcoming. The shower curtain in the bathroom wasn’t big enough and leaked water all over the floor. The towels were very thin and some had stains.

4

Very Good - 4.0 out of 5

Atchuthan Tue, 15 October 2024

It was an ok stay...

Liked: Tesla destination chargers
Disliked: Facility looked dated, blind in room was bent, remote/tv didn’t work, main lamp didn’t work. Water pressure was not great in the shower…At breakfast items were not refilled in a timely manner and some items were not replaced at all while we were there.

2.5

Fair - 2.5 out of 5

Cannon Thu, 3 October 2024

Passable

5

Exceptional - 5.0 out of 5

Tempyl Tue, 1 October 2024

Exceptional

2.5

Fair - 2.5 out of 5

Paulraj Thu, 26 September 2024

Passable

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Holiday Inn Hotel & Suites Rochester - Marketplace an IHG Hotel 800 Jefferson Road, Rochester, NY