United States
Canada
United Kingdom
New Zealand
AustraliaHoliday Inn Hotel & Suites London Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
Write a review
Menu
| 3.5 miles from London centre |
Write a review
Christine Sat, 14 December 2024
Prefect service, Thank you
Liked: Clean
Kaitlin Mon, 2 December 2024
Will not book here again
Liked: Bed was comfortable. Front desk staff were friendly.
Disliked: The hotel was under construction which we understood but our room was only half completed. No closet door or railing so nowhere to hang coats/clothes, no furniture in the living space of the suite, etc. the bedroom area was complete thankfully but I booked two beds and we were given a king. We had to wait for our room to be ready at check-in despite it being 10pm so we didn’t ask to change to another with two beds.At breakfast we were given a limited menu to choose from. I can’t have tea or coffee and was told I could only substitute for water - juice and milk were only an option if I ordered a kids meal despite pre-paying for the adult meal.
Victor Mon, 25 November 2024
Superb
Linda Sun, 24 November 2024
Very good
L Sun, 24 November 2024
Superb
Gabriela Thu, 14 November 2024
Exceptional
Disliked: Could start earlier.
Areen Sat, 2 November 2024
Bad
John Thu, 31 October 2024
Economical and clean in a...
Liked: The breakfast was great we we expecting a self serve bar and received table service. Everything was fresh and delicious.
Disliked: The cost for having our pet dog, at $30 it could have been a bit less.
Carter Wed, 30 October 2024
Pleasant
Arturo Sun, 27 October 2024
Recommend skipping this hotel until...
Disliked: The hotel is undergoing renovations, but they are not discounting their rooms and are putting customers in the floors and even in the rooms undergoing renovations! The workers doing the renovations do not clean up after themselves, and the hotel has not hired extra staff to clean up after the workers on a rotating basis during the daytime hours or in the evenings, such that construction dust and debris is visible most of the time in elevators, hallways, and even in rooms. It's also clear that the managers do not inspect the floors -- never mind the rooms -- affected by the renovation.
