Holiday Inn Hotel & Suites Des Moines-Northwest Guest Reviews
Write a review
1.7 miles from Urbandale centre |
Write a review
Kara Thu, 3 April 2025
Enjoyed my stay and would...
Liked: Hotel was very clean. The room was comfortable and spacious. The staff was friendly.
Disliked: I thought free breakfast was included in my stay and was told I would need to pay for breakfast at Bennigan's next door to the hotel.
Raeann Tue, 1 April 2025
Passable
Angelika Mon, 31 March 2025
Good
Liked: The bed was very comfortable and I appreciated that it was a bit lower then beds in hotels normally are
Disliked: We had a walk in shower, which was part of the reason we picked the room. The step into the shower is "uphill" , which was not a problem to get into the shower, but the water runs into the rest of the bathroom area. It made for a very wet floor.
Kristin Thu, 27 March 2025
Very good
Shyla Sun, 16 March 2025
Will stay again
Liked: Every part of it
Disliked: No public hot tub
Toni Wed, 12 March 2025
Would like a refund of...
Liked: Comfortable beds
Disliked: There was a whole in the floor . We were on the 5th floor. And it was scary. The plug in the bathroom wouldn't hold a plug so we had to use the plugs in the other room to dry hair and get ready
Alayna Mon, 3 March 2025
Terrible
Liked: No breakfast vouchers were provided at all
Disliked: I booked a suite and a double queen room. The manager stated they were over booked so we were "comped adjoining rooms". One room was unable to open the adjoining door more than 4 inches as the heater was in the way and the other adjoining door was nailed closed. We were informed there was nothing that they could do. The indoor pool and area was freezing!
Grace Sun, 16 February 2025
It was a great hotel...
Liked: The front desk staff were incredibly nice and helpful! The room we had was very nice.
Davina Wed, 5 February 2025
Exceptional
Bradford Wed, 8 January 2025
One night after work
Liked: Room was comfortable and clean also was very quiet and staff was extremely kind
Disliked: N/a