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Holiday Inn Hotel & Suites Des Moines-Northwest eee - (888) 406-7656
Holiday Inn Hotel & Suites Des Moines-Northwest, 4800 Merle Hay Road, Urbandale, IA -(888) 406-7656
Area: Urbandale - Merle Hay
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BOOK ONLINE OR CALL - (888) 406-7656
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (464 Ratings)
1.7 miles from Urbandale centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located 7.7 miles from Science Center of Iowa, Holiday Inn Hotel & Suites Des Moines-Northwest by IHG offers 3-star accommodations in Urbandale and features a bar. Among the facilities of this property are a restaurant, free shuttle service and room service, along with free WiFi throughout the property. The hotel has an indoor pool and a 24-hour front desk. At the hotel, all rooms have a desk, a flat-screen TV, a private bathroom. A buffet, à la carte or American breakfast is served at the property. Holiday Inn Hotel & Suites Des Moines-Northwest by IHG has a sun terrace. Iowa Events Center is 8.3 miles from the accommodation, while Hy-Vee Hall is 8.3 miles from the property. Des Moines International Airport is 8.7 miles away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Internet Access
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Holiday Inn Hotel & Suites Des Moines-Northwest Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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4.5

Wonderful - 4.5 out of 5

Kara Thu, 3 April 2025

Enjoyed my stay and would...

Liked: Hotel was very clean. The room was comfortable and spacious. The staff was friendly.
Disliked: I thought free breakfast was included in my stay and was told I would need to pay for breakfast at Bennigan's next door to the hotel.

2.5

Fair - 2.5 out of 5

Raeann Tue, 1 April 2025

Passable

3.5

Good - 3.5 out of 5

Angelika Mon, 31 March 2025

Good

Liked: The bed was very comfortable and I appreciated that it was a bit lower then beds in hotels normally are
Disliked: We had a walk in shower, which was part of the reason we picked the room. The step into the shower is "uphill" , which was not a problem to get into the shower, but the water runs into the rest of the bathroom area. It made for a very wet floor.

4

Very Good - 4.0 out of 5

Kristin Thu, 27 March 2025

Very good

5

Exceptional - 5.0 out of 5

Shyla Sun, 16 March 2025

Will stay again

Liked: Every part of it
Disliked: No public hot tub

1.5

Poor - 1.5 out of 5

Toni Wed, 12 March 2025

Would like a refund of...

Liked: Comfortable beds
Disliked: There was a whole in the floor . We were on the 5th floor. And it was scary. The plug in the bathroom wouldn't hold a plug so we had to use the plugs in the other room to dry hair and get ready

0.5

Poor - 0.5 out of 5

Alayna Mon, 3 March 2025

Terrible

Liked: No breakfast vouchers were provided at all
Disliked: I booked a suite and a double queen room. The manager stated they were over booked so we were "comped adjoining rooms". One room was unable to open the adjoining door more than 4 inches as the heater was in the way and the other adjoining door was nailed closed. We were informed there was nothing that they could do. The indoor pool and area was freezing!

4.5

Wonderful - 4.5 out of 5

Grace Sun, 16 February 2025

It was a great hotel...

Liked: The front desk staff were incredibly nice and helpful! The room we had was very nice.

5

Exceptional - 5.0 out of 5

Davina Wed, 5 February 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Bradford Wed, 8 January 2025

One night after work

Liked: Room was comfortable and clean also was very quiet and staff was extremely kind
Disliked: N/a

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Holiday Inn Hotel & Suites Des Moines-Northwest 4800 Merle Hay Road, Urbandale, IA