Exceptional

This night stay was disappointing....

Liked: The attendant I checked out with
Disliked: Our visit started on a bad foot when the night employee was rude and abrupt. Nothing that I have ever experienced at Holiday Inn. Go up to our room and the ac vent was coming out of ceiling. There was a return air vent in over the shower and it was leaning out as well. When we we went to take a shower they had moved the shower rod up and the shower curtain was to short. The exhaust fan in thebathroom never could be turned off. The elevators were dirty and needed some maintenance. The breakfast was not up to par. I pay more to go to the Holiday Inn for the breakfasts and cinnamon rolls. Our breakfast was definitely lacking. Our children have moved here and Holiday Inn has always been my preferred place but not this Holiday Inn. I know that they have not kept up with franchise rules.

Superb

Nice but not adequate

Liked: staff and amenities
Disliked: air conditioner and thermostat weren't up to date leaving room humid and never attaining set temps.

Exceptional

Very good

Good

Exceptional

Exceptional