Liked: Room was nice; bed was comfortable.
Disliked: I always like a complimentary breakfast which wasn't available. I am usually in a hurry.

A great stay! We booked the hotel wanting something close to the United Center for an event we were attending. Honestly, we were a little leery because the cost so was so reasonable and it was so close to the venue - we thought it was too good to be true, but we took a chance and ended up being extremely impressed. The hotel was very clean and the staff...unbelievable - they were very friendly, courteous and helpful. Loved the fact that there was a restaurant right downstairs; convenient and reasonable parking, and just a little over a mile from the United Center. Would definitely stay here again!

Liked: Clean, friendly staff, great rates.

Good

Exceptional

Pleasant

Disliked: The building/parking lot is very confusing. Arriving after a long trip with lots of bags was frustrating because I had to circle the block to find a way into the building.

Exceptional

Very good

Liked: Very good location for Union Station--not photgenic, but very practical. Staff very friendly and helpful. Two different parking options, both very convenient.

So close to some great...

Liked: The desk clerk was cool, rooms were clean and cared for.
Disliked: Homeless all around the hotel. Lazy kitchen staff.

Superb

Stay was pleasant

Liked: Room was clean and well maintained
Disliked: They did not provide water. You have to buy it on double the price compare to normal outlets

Exceptional