Holiday Inn Hotel & Suites Ann Arbor University of Michigan Area

We slept well but ate...

Liked: The room was comfortable and met our expectations.
Disliked: The restaurant services were woefully short of meeting our expectations. Your website stated there was a restaurant, however the limited service was weak in delivering. The breakfast service was terrible. The only option was the breakfast buffet even though signs posted clearly stated we could order off of a breakfast board menu. The buffet, all in cost of $23, consisted an all cold food, even what was supposed to be hot or at least warm. The poor food service options give us cause for the sub par overall rating. We would not stay at this hotel again because of the poor food options.

Good

Pleasant

Liked: The toilet seat was broke and it honestly looked like the cleaners half assed cleaned our room

Otherwise great place

Liked: Water in bathroom sink leaked whole time sleeping was difficult. Reported it but nothing was done about.

Great location with a friendly...

Liked: This location was perfect as it was near the highway, shopping center, and Ray Fisher Stadium. The gentleman who checked us in was very friendly and accommodated a slightly earlier check-in with our kiddos.
Disliked: My only issues were with the pool which had way too much chlorine and had a cloudy color to the pool water. Additionally, the fitness center stationary bike has broken straps on the pedals so I couldn't use it and there were no towels or water available.

Good

Good

Disliked: air condition is too noisy.

The stay was just what...

Liked: Ease of booking through 3rd party site. Good hotel bar and lounge area. Friendly staff. Nice maid staff. Reception gave us a voucher for a free breakfast. Liked earlier check0in time. Ease of access to side doors to parking lot. Everything worked. Nice front staff. Fine if you are from the area, otherwise would have felt lost or unsure what to do.
Disliked: Building seemed old and dated under the modern renovations. Tucked away from walking distance to anything except Wendy's. Known as "The Wendy's Holiday Inn." Far from downtown A2. If we didnt have a car we wouldnt have been able to do anything. Room seemed expensive for what it was. TV old and couldnt stream our services. Walls seemed thin.

Bad