Exceptional

Superb

The manager was incredibly gracious...

Liked: Clean & comfortable
Disliked: Parking lot was difficult to reach because the mall next door blocked the access.

Very pleasant

Liked: Cleanliness and shower
Disliked: Recommend having additional options for apples beyond Macintosh Have more dense (crisp) apples available such as fugi or gala as Macintosh can be mealy

Superb

Liked: They were refurbishing the kitchen, rather than breakfast buffet they had 3 entrees to choose from and brought you a plated breakfast - excellent

Superb

Liked: The security

Unimpressed

Liked: The property was clean and quiet.
Disliked: Upon arrival, the lobby was dark and it appeared that no one was working the front desk, had to wait for someone to let us in to check in. Breakfast was not good. The front desk personnel needs training in customer service. Lacking personality.

Booking.com would not let me...

Liked: Booking.com would not let me cancel
Disliked: Booking.com would not let me cancel

Very good

Liked: Extremely friendly staff, very clean rooms and common areas, comfortable beds, and the best toilet and shower I've ever used in a hotel
Disliked: Elevator smelled like urine and the walls were a bit too thin