Holiday Inn Grand Rapids - South Guest Reviews
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9.1 miles from Grand Rapids centre |
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Staryl Fri, 11 April 2025
Bad
Liked: Pool broke, canceled reservations
Lindsay Tue, 8 April 2025
Would not stay here again.
Liked: Location was good for our travel
Disliked: What attracted to me to this hotel was the pool area for my children. The pictures are very misleading. The pool area was very old and outdated. A few of the water features weren't working at all. Lots of rust all over and water was freezing. The first room we checked into was dirty. We had to haul all of our luggage back down to the lobby to wait in line again to get another set of rooms keys. The second room had a cracked window. I called the desk to make sure I would not be charged for this since they took my card for incidentals and they insured me I would not so I put the curtain down so my children would not get injured by accident since the crack had sharp edges. Lost power due to storm which was understandable for awhile but the common areas had power just not the rooms. Power did not come back on and pool areas were shut down due to power outage which is why we picked this hotel in the 1st place. Tried to take a shower and it was also freezing cold. they said because the power was out the hot water heater was down. Left the hotel after a few hours due to all of this. Would not recommend.
Jones Thu, 3 April 2025
Superb
Ashlee Mon, 31 March 2025
Very good
Latham Sun, 30 March 2025
Very good
Jeanne Sat, 29 March 2025
Enjoyed being with family
Liked: Pool area needs more maintenance
Diana Tue, 18 March 2025
Poor
Liked: Rooms were clean and staff (Tammy) was very friendly and helpful
Disliked: Kids pool was very dirty and greenish. Had I seen it before I booked I would have went elsewhere.
Dekota Sun, 16 March 2025
Exceptional
Barb Wed, 12 March 2025
It wasn’t a good experience
Ortiz Mon, 10 March 2025
Good