Very good

It was basicly clean, friendly...

Liked: When I paid ahead for breakfast in a resturant I expected more. It was not that good.
Disliked: I was there 3 nights. the last night when I got to my room it had not been cleaned. Bed not made, dirty towels still there.

Superb

Poor customer service - front...

Liked: Nice hotel, but very cold aesthetically. The queen room was large with a huge amount of walking area.
Disliked: The staff. Checking in, I was told they could not print a receipt until I checked out. My special needs brother went down for breakfast, and when he asked a staff member about complimentary breakfast, she simply shook her head no. When I checked out a short time later, I asked about breakfast as it was my understanding with Booking.com reservation, it was included. She then asked my room number and said, "Yes, breakfast is complimentary." However, she never asked my brother anything about his room number or his last name. Simply shook her head no. My brother is autistic and struggles socially, and the girl simply shaking her head no, he retreated to our room. Also, upon checking out, I requested to pay in cash instead of using the card I reserved our room with, the girl simply stated it was too early in the morning and too complicated and declined my request to pay in cash. Thumbs down for front staff. The cleaning ladies had better manners and were polite!!

A Grand Stay!!!😊

Liked: Lots of room in the room and a safe comfortable place to lay my head to sleep!
Disliked: A night light in the bathroom.

Very good

Superb

Exceptional

Very good