Exceptional

Just what we needed

Liked: Staff were very friendly and helpful, hotel was very clean and the food was gorgeous. We loved our stay it was just what we needed
Disliked: There was nothing we didn't like.

Very good

Great family break with pool

Liked: Easy to find, on busy roads but felt quite sheltered, enough parking, rooms clean and more spacious than a premier Inn, outstanding swimming facility for a family swim included in room price, excellent buffet breakfast, bit of noise through the floors but not unexpected, beds firm and comfortable, actually hot water for shower or bath, dog friendly, carpets were clean in both the rooms and the corridors, room was comfortable in February without any heating, easy commute to Glasgow
Disliked: The fire doors between corridors are same colour as walls so abit hard to see

Overall basic but did the...

Liked: Very good location and beds were really comfy, great we can take the dog too and the pool was brill
Disliked: Food was poor and very overpriced - basic hotel for quite a lot of money and the food was grim

Very good

Liked: Staff are always very friendly. Bedrooms are comfy. Bed is good too. Shower nice and hot. Breakfast was usual buffet of continental and cooked.
Disliked: The bathroom is fine but corners could do with deep clean. Walls in room all need a fresh paint. Back of bathroom door at bottom needs attending to as laminate coming off the door. Didn’t spoil our stay. Breakfast was actually cold so had to get fresh plate of food but selection is great. Beans to cup coffee.

Very good

Liked: I was really pleased to receive a guest of the day voucher for a free drink.Good selection of food at breakfast, good value for money.
Disliked: While I didn't eat in the restaurant, I looked at the menu and thought that the food prices were quite high. Maybe £2 off the main courses would have been closer to what I might have been prepared to pay.

Exceptional

Lovely staff, would return again

Liked: Great location for where we were visiting
Disliked: The bed, mattress needs changing