Holiday Inn Franklin - Cool Springs Guest Reviews
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6.7 miles from Brentwood centre |
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Cynthia Thu, 30 January 2025
Superb
Phillips Mon, 27 January 2025
Good
Lori Thu, 23 January 2025
Superb
Elizabeth Thu, 23 January 2025
Very good
Dakota Tue, 21 January 2025
Bad
Liked: The property is convenient for work and it is always clean
Disliked: I checked in at 4:00pm. My room didn’t have a working TV and it also didn’t have a coffee maker even though there were coffee pods and cups. I reported the TV to the front desk and was told it would be looked at momentarily. At 7:00pm I hadn’t heard anything and checked with the front desk again and was told the maintenance man didn’t answer the call. I asked if something could be done but was told, it will get looked at in the morning. I checked with the front desk the following morning at 11:00am and they had no record of the concern. I was suggested to just change rooms and I agreed. The next room did have a functioning TV and had a coffee maker but it didn’t work. I didn’t report the coffee maker not working in the 2nd room due to it being my last night.
Janna Sat, 11 January 2025
Superb
Tim Sun, 5 January 2025
Good
Kaitlen Sat, 4 January 2025
Exceptional
Michael Fri, 3 January 2025
Exceptional
Donald Fri, 3 January 2025
Exceptional