Holiday Inn Express York Guest Reviews
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Donna Wed, 12 February 2025
Exceptional
Geoff Wed, 12 February 2025
Very good
Martin Mon, 10 February 2025
very convenient hotel
Liked: breakfast very good staff very pleasant and helpful the room was as exxpected although the bed was a little on the soft side but all and plenty of parking
Disliked: all good
Katrina Sun, 9 February 2025
Comfortable enough for 1 night...
Liked: Shower
Disliked: Bed too small
Marion Sun, 9 February 2025
Lovely welcoming staff. Easy parking...
Liked: Cleanliness, parking and staff
Disliked: Liked everything
Keith Sun, 9 February 2025
Great value for money with...
Liked: Clean, comfortable hotel with plenty of free parking and an excellent breakfast.
Janice Fri, 7 February 2025
4* :-(
Liked: Friendly staff, good facilitiesQuick to respond to problems
Disliked: Dated wallpaper broken toilet seat pushed 2 single beds together n found toe nails on the floor!
Jen Wed, 5 February 2025
Good location. Disappointing stay.
Liked: Location
Disliked: The smell of sink drain every time turned tap on.The 4 hour wait for water to shower on Tuesday morning & the lack of care or communication from staff.The noise from other people staying over. The noise from the cleaning staff in the morning.
Mariam Wed, 5 February 2025
Nice hotel, nice staff, hard...
Liked: We actually booked this one by accident, as we wanted the central one in York. So, the feedback may not match the expectations. The staff was great, very friendly and helpful. Taxi to center costs 10 pounds, affordable. The breakfast was quite good.
Disliked: The location is quite bad unless you have a car. There is a parking nearby to pick up a bus to the center or a cab ride, but otherwise absolutely unreachable, since the road to it doesn't even have sidewalks or light.
Tim Wed, 5 February 2025
Exceptional
Liked: The staff member on reception for the evening shift was very welcoming and couldn't do enough to help. We had a lot of luggage and a crying baby and she really took care to get us settled in