Holiday Inn Express Wakefield, Wakefield

Exceptional

Superb

Liked: There was a fridge in

Wouldn't recommend

Liked: Nowhere to park. Website says there is a car park across the street. This is true but it closes about 9pm.at night. As we pulled into the hotel car park, witnessed a drug deal right outside. The side roads you could park on after 6pm were badly lit and we saw another drug deal and a fight going on. Room was awful. Hard bed. Ridiculously hard sofa in the bedroom- which was covered in dust, dog (or cat hairs). Really dirty. Bed sheets were clean, but there was something that looked like blood or maybe lipstick on one of the pillows. Bathroom was clean and the shower was great. Heating/air-conditioning system very noisy, very old and made a loud noise all night. Couldn't switch it off. Only one bathtowel in a double room. And a lot of noise from traffic. We only arrived at 8pm and left at 8am. If I had to stay any longer I would have found another hotel. We had an important appointment nearby the next morning so just slept and got out as fast as we could. Breakfast was ok. I just had the scrambled egg as everything else looked very dried up (even though we ate breakfastat at 7-30am). But there were cereals and juices too. The girl on reception when we checked in was nice. There were no staff in the breakfast room at all. Non that we saw anyway. After we had left our room I decided I needed a quick visit to the loo. The lift said there were toilets on the first floor. So I nipped in them. Never seen such dirty toilets. Decided to wait.
Disliked: See above. I know you get what you pay for. So I expected a very basic room. But I expected the place to be clean.

Exceptional

Good

Good location for hotel in...

Liked: Breakfast - tasty food ample available self serviceReasonably good access via lift to bedrooms.Reception staff were helpful.
Disliked: Wash basin in ensuite facilities did not have a stopper in the basin - so had to keep running water whilst washing - gross waste of hot water. Mechanism to hold stopper in place had been removed - presumably non functioning. The plastic plug provided was just too big and could not be inserted.Not enough chairs in bedroom. Need at least one more comfortable chair to use whilst watching TV etc.