Holiday Inn Express Vancouver-Metrotown (Burnaby), Vancouver

Holiday Inn Express Vancouver-Metrotown (Burnaby) Guest Reviews

Overall Average Score:

Very Good (4.25 out of 5)

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Room was clean and comfortable. Staff was helpful.

It is great with that...

Liked: Perfect location, close to everything.Quiet although it is close to the subway.

Exceptional

Liked: It was great

Very good

Liked: location was great plenty of everything
Disliked: the fire alarm went off 2 times. had to evacuate the building.

Great hotel! love staying here

Liked: Great staff, great location! This is my go to hotel when I am in the area
Disliked: Nothing I would change

Exceptional

Disappointing

Thank you

Liked: Breakfast

Very pleasant stay with a...

Liked: They have such a nice team, starting with the crew in the morning on breakfast, a wonderful, inclusive team making every morning a goodhearted start. And also the room service was really appreciative, very kind and supportive. Room was always nicely made. Really positively surprised by Holiday Inn Express here. And the reception team was always helpful and in a great positive mood, it was a pleasure being recognized personally after two days already. I also liked the pool for refreshing after a bit of sports.
Disliked: Only thing I found they could improve by removing the disposable cups, plates and cutlery, some simple robust porcelain and glass would enhance the experience enormously and be more sustainable. I know that needs changes in infrastructure but it would feel much better. Perhaps a rather European view?

Exceptional

Liked: From the airport it is easy to get to the hotel using the skytrain. Take the train from the airport to waterfront and then get on the Expo line and it will take you right to the hotel at Metrotown. The hotel is right across the street from the skytrain stop. The hotel uses secure access only so safety is priority. A view of the mountains near by. Lots of shopping right around the hotel. This was my first time staying at Metrotown. I would do it again. I cannot comment on the internet or the breakfast available as I didn't use them. There is an exercise room too! Highly recommend.
Disliked: Nothing. It was perfect.