Holiday Inn Express Sumner Guest Reviews
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2.2 miles from Sumner centre |
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Nicole Fri, 4 April 2025
Exceptional
Kelsey Thu, 3 April 2025
Quick two night trip, didn’t...
Liked: The staff were friendly and helpful. They had little almond milks which we were grateful for as that is not always available in hotels. We were grateful they had a working hot tub.
Disliked: They didn’t have towels at the pool, I asked for a towel at the front desk before going into the hot tub, she said she would bring one to me. Over 20 minutes later there was still no towel and I had to call and ask again. I only wanted to stay in the hot tub for about 10 minutes so I would have appreciated just getting a towel when I’d initially asked. Other than that everything was good.
Kukahiko Thu, 27 March 2025
Very good
Tiffany Thu, 27 March 2025
Exceptional
Liked: We loved the room but was a little discouraged that the pool wasn't available. We understood that it was being fixed. Maybe we will be able to go swimming next time.
Domina Tue, 25 March 2025
Exceptional
Lise Mon, 17 March 2025
Both impressed and not at...
Liked: I liked the breakfast. I liked that it was new and modern. Friendly staff, good options for breakfast. The room was also nice and new renovation. The gym was nice and a good size even with multiple people in there.
Disliked: When we showed up there was water leaking through a overhead light, the pool and hottub was also out of order which was the main reason for booking. They offered to cancel for free BUT there was no other place to stay for same price. The fridge had food left over from previous guests, as well as clothes next to the bed. Not sure if it had been properly cleaned 😬
Overton Sun, 16 March 2025
Very good
Chris Sun, 16 March 2025
Exceptional
Van Fri, 14 March 2025
Exceptional
Hamilton Tue, 11 March 2025
Bad
Liked: Worst customer service I’ve ever experienced