Holiday Inn Express & Suites - Wilmington West - Medical Park Guest Reviews
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Christopher Tue, 10 September 2024
Exceptional
Cristina Mon, 2 September 2024
Nice with a slight inconvenience
Liked: Clean, rooms were nice breakfast was also good
Disliked: what I didn’t like about the property was one of the clerks in the front. They were checking people in. We had booked two rooms with Booking.com and when we got there, they said they were only one room. I showed them my confirmation with both rooms on them and the employee kept saying there was only one room not even willing to try to work with me. He said I don’t know what to tell you. We only have one room I called Booking.com got to resend them the reservation and there was another gentleman at the front desk before I can even step to the counter, the employee that was helping me before asked me how come I was back at the front counter and I informed him that I spoke with Booking.com and my reservation should be in the computer and he kept saying you don’t understand. We don’t have any extra rooms I proceeded to tell him that I don’t want an extra room I want the room I paid and reserved for the end of the night. We got our extra room. There was no need for him to be so sarcastic and didn’t even bother. Didn’t even care to take a moment to look further for our room, that’s the only thing I did not like about the property.
Khrystina Mon, 2 September 2024
I would recommend this hotel...
Liked: The property was very clean and organized, the food was great, staff was very friendly and informative
Disliked: No complaints this was a great stay
Pamela Mon, 2 September 2024
Very good
Clarence Sat, 31 August 2024
Very good
Jainaba Sat, 31 August 2024
Satisfied
Liked: Price and breakfast
Disliked: Time it takes to refund deposit
Corey Fri, 30 August 2024
Amazing staff, delicious breakfast, easy...
Liked: The front desk were very friendly and accommodating as we got in a little bit later than expected. Facilities were clean. Breakfast was delicious! Best hotel breakfast we’ve ever had.
Disliked: N/A
Brad Mon, 26 August 2024
Pleasant
Linda Sun, 25 August 2024
Very good
Pierce Mon, 19 August 2024
It was nice very pleasant
Liked: Overall very clean nice and quiet the location was ok …a plus close to everything including the beach different places to eat and downtown