Holiday Inn Express & Suites Williamsburg Guest Reviews
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1.5 miles from Williamsburg centre |
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Eyeru Tue, 7 January 2025
Very good
Janet Thu, 2 January 2025
A nice place for a...
Liked: The staff was great! They were friendly and really helpful. We didn't have any hot water in our room and they were so helpful and made it right. The breakfast was good with a lot of variety. The exercise room was nice. The pool looked nice too, but I did not go swimming this trip.
Disliked: The bathroom needs updating. The toilet seat was old and looked dirty, but I realized it was just old. There needs to be a place to hang your towels. The drain was missing the part around the drain, and we weren't sure if the stopper would allow the tub to fill up. (it did) We had no hot water the first night and part of the next morning. The bathroom had a smell like a sour dishrag when we moved into the room. The outlet cover in the wall was pulled out of the wall and we tried to push it back in.
Belinda Thu, 2 January 2025
Wonderful place to stay. Reasonably...
Liked: It was very clean. Walkways were clear, parking lot clean.
Disliked: There were no handicap parking
Rebecca Wed, 1 January 2025
Perfect for a quick getaway
Liked: Breakfast was convenient and quick, staff was friendly and gave good recommendations for food.
Disliked: the housekeeping didn't make the beds, left few towels for the amount of guests and didn't fill up the empty containers of soap, shampoo and conditioner in the shower area, TP was low and that was refilled.
Paul Tue, 31 December 2024
Very good
Liked: Tony who works at front desk was wonderful. So helpful and polite. He is really a great asset for the company.
Brittany Mon, 30 December 2024
Superb
Marites Sat, 28 December 2024
Superb
Becky Sat, 28 December 2024
Superb
Liked: The front desk clerk, Jessica, was so kind and easy to work with. They accommodated my requests of an early check-in and 2 rooms located close to each other. The rooms were clean and comfortable, and the breakfast had a variety of foods (hot and cold) to choose from.
Michelle Mon, 23 December 2024
Very good
Liked: Front check in lady was super nice and accommodating with an early checkin. Hotel and room were clean. Breakfast was ok for your standard hotel breakfast.
Gibson Mon, 23 December 2024
Exceptional