Holiday Inn Express & Suites West Des Moines - Jordan Creek Guest Reviews
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3.5 miles from West Des Moines centre |
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Tammie Fri, 15 November 2024
It was a nice relaxing...
Liked: Very nice clean safe
Disliked: The breakfast . There were lots of options but not very well prepared. The pancake machine had no batter and no one ever checked it the 35 minutes we sat and picked at stuff to eat. My hubby would have loved some pancakes. But no one was even around to ask for help. A lot of people trying to get pancakes and still no one around to fill it or help. The sausage was not cooked rubbery yucky and the biscuits and omelets were very overcooked. Some even burnt. The cereal toast bagels and oatmeal were fine. But when you show the yummy things on your website and mention what you provide. Be proud of that and put out a quality product. If you over cook /burn it don’t serve it your customers. Start over. Stand by your name don’t give yourself a bad rap. Over something you can control. You have a beautiful breakfast area take pride in it.
Garcia Sat, 2 November 2024
Very good
Joan Fri, 1 November 2024
Very good
Jimiao Thu, 31 October 2024
Very good
Kehoe Wed, 30 October 2024
Superb
Billie Mon, 28 October 2024
I am glad it was...
Liked: It was close to where I needed to be
Disliked: My room smelled like a nursing home and then toward evening, it smelled of sewer gas. The TV did not work either. The front desk employees were not friendly. Just not impressed at all.
George Mon, 28 October 2024
Very good
Tamara Tue, 22 October 2024
Very happy with our stay,...
Liked: Breakfast was great, all staff was nice, the rooms were very clean!We will stay here again!
Disliked: Nothing that we didnt like
Marquette Sun, 20 October 2024
Very good
Flora Tue, 8 October 2024
our stay was very pleasant...
Liked: excellent breakfast barcheck in and check out was easyrooms were modern and clean
Disliked: could not access the side door with our hotel cards