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Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA ee - (888) 406-7656
Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA, 26 Rufus Robinson Road, Dillsboro, NC -(888) 406-7656
Area: Sylva
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (421 Ratings)
1.1 miles from Dillsboro centre
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Hotel Description
This Dillsboro hotel is located in the Western North Carolina Mountains. Only 3 minutes' drive from the historic Dillsboro city center, this hotel features an indoor pool and free WiFi. Western Carolina University and Harrah's Cherokee Casino are within 20 minutes' drive. Great Smoky Mountains National Park is within 30 minutes' drive of this Holiday Inn Express & Suites Sylva / Dillsboro hotel. Holiday Inn Express & Suites Sylva / Dillsboro's rooms are equipped with a Keurig® coffeemaker and a 42-inch TV including HBO® film channels. Rooms offer a microwave and refrigerator as well as an private bathroom. The Holiday Inn Express & Suites Sylva / Dillsboro offers a hot breakfast buffet every morning. A business center is available for guests' convenience. The property is also nonsmoking.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Game Room
` Kitchen
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Allergy-free rooms available
` Cleaning products available
` Clothes drying rack

Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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0.5

Poor - 0.5 out of 5

Rada Thu, 2 January 2025

never go back

Liked: brekfast was ok
Disliked: room was very cold when we walk insmall of the burn come out from the AC when we turn on the heat they charge extra money from bank account and when I ask the young lady receptionist she was laying to us first she told me that is tax fee and when I told her that taxis was already taken with my room service she told me that is for smoke odor they find after we left. That is not possible because that is not true she start to be mean.I ask to talk to the manager and she was angry and she told me that is not manager on the property. That was a very bad attitude she give to me and bad tray to charge extra money . I will do the future action to make sure that the people know about this .We come to have a fun and they ruined our pleasure

5

Exceptional - 5.0 out of 5

Border Mon, 30 December 2024

Just perfect

Liked: Desk staff and cleaning staff were super nice and helpful. Great choices for breakfast. I especially liked the pump hand soap. It's much more sanitary than the old bars. The hotel was just perfect and not over the top. Everything felt cozy, even with a full building of guests.
Disliked: Toilets were standard height, which is very low for tall people and especially tall senior women.

3.5

Good - 3.5 out of 5

Lakeisha Mon, 30 December 2024

Good

4.5

Wonderful - 4.5 out of 5

Kasey Sat, 28 December 2024

Great location if you are...

Liked: The rooms were very clean. The shower and tub were nice. The Dove products provided were great. The beds were comfortable. The staff were very nice and helpful. We will stay here again if in the area.

5

Exceptional - 5.0 out of 5

Teeravis Fri, 27 December 2024

Our best Holiday Inn Express...

Liked: We've stayed at many Holiday Inn Express locations, this one was something special. The management team at this hotel takes pride in this property! TV is Samsung brand, so all the functions worked correctly. The shower door is the coolest glass door and closure system I have ever seen! The lobby was decorated for Christmas. A lot of little things just showed they care!
Disliked: This is a bit of a stretch, but they ran out of forks at breakfast. And the window blackout shade doesn't do very good at blocking the edges, so light still shines through.

4.5

Wonderful - 4.5 out of 5

Michelle Tue, 24 December 2024

Comfortable stay for a reasonable...

Liked: Comfort and cleanliness
Disliked: Room thermostat didn't adjust quickly for sleeping. Also would love to see a little more for buffet. Bacon and not just sausage. And potatoes were out and more not made so if you weren't some of the first down there you didn't get any and I heard they were great!

5

Exceptional - 5.0 out of 5

Tina Mon, 23 December 2024

Exceptional

4

Very Good - 4.0 out of 5

Wesley Mon, 23 December 2024

clean, modern, safe and affordable...

Liked: very clean well maintained, breakfast items differed from day to day which i enjoy. access off main road was easy
Disliked: not much to say for AM service , no staff to help before 04:00 pm (check in time)

5

Exceptional - 5.0 out of 5

Dana Sun, 22 December 2024

Very, nice, clean, comfortable.

Liked: Clean, updated hotel. Nice, clean pool, albeit chilly.
Disliked: Only one person taking care of breakfast. All cooked food was out at 8:45am. The person working worked as fast as he could but needed another person to help replenish food to very busy, large number of people waiting for breakfast.

4

Very Good - 4.0 out of 5

Langlois Mon, 9 December 2024

Very good

Liked: The heating thermostat is faulty. If set at 69 degrees it would never come on and it was cold in the room. If you set it to 70 degrees it would come on and never go off, very hot in room

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Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA 26 Rufus Robinson Road, Dillsboro, NC