Holiday Inn Express & Suites SYLVA - WESTERN CAROLINA AREA Guest Reviews
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1.1 miles from Dillsboro centre |
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April Mon, 17 February 2025
Very good
Liked: Customer service and cleanliness were top tier.
Disliked: The amenity that had me drawn to this hotel was the hot tub. It was disappointing to see it out of service.
Jayna Sun, 16 February 2025
Horrible customer service and not...
Liked: The cleanliness.
Disliked: We booked our standard King room back on January 9 2025, we chose pay at property, and they had already taken it off the card that I had placed on booking.com and did not ask, as we were going to use another card. To beat it off we get upstairs and we have two queens beds and not the king we had booked. It was explained to me that the way it came through on booking through their system it was what it was. Shouldn’t ask what we want to book if we aren’t getting the room we booked the manager never came down to talk to me so we left. I will NEVER stay at this hotel again and they were “booked” for the room that I picked back in January. This was not how we wanted to spend our evening!
Ellen Mon, 10 February 2025
wanted this hotel for hot...
Liked: beds were comfy, but chairs were not. breakfast had wide variety,
Disliked: wifi did not work, didnt come up in searching for wifi. picked this room because it had a hot tub. hot tub was roped off, and pool was ice cold. wont stay here again.
John Thu, 6 February 2025
Good
Liked: Clean
Disliked: Other peoples doors closing was very loud. Repeatedly woke me up at night.
Victoria Wed, 5 February 2025
Superb
Shelia Tue, 4 February 2025
Exceptional
Liked: Everything was nice, clean, comfortable. I also liked they had an indoor pool and hot tub and the fact they offer actual breakfast.
Dora Mon, 27 January 2025
Superb
Kevin Mon, 20 January 2025
Exceptional
Caitilander Mon, 20 January 2025
Very good
John Tue, 14 January 2025
Superb