Very good

Very poor

Liked: The desk clerk was very rude and unfriendly
Disliked: The staff

Superb

I enjoyed my stay.

Liked: The staff when I checked in.
Disliked: The person at the front desk Sunday morning was real rude.

Superb

Liked: Very clean, great staff
Disliked: N/a

Very good

Disliked: The water never gets hot it was lukewarm

Decent but not great

Disliked: Stopper on tub was broken

Very good

Liked: Customer service and cleanliness were top tier.
Disliked: The amenity that had me drawn to this hotel was the hot tub. It was disappointing to see it out of service.

Horrible customer service and not...

Liked: The cleanliness.
Disliked: We booked our standard King room back on January 9 2025, we chose pay at property, and they had already taken it off the card that I had placed on booking.com and did not ask, as we were going to use another card. To beat it off we get upstairs and we have two queens beds and not the king we had booked. It was explained to me that the way it came through on booking through their system it was what it was. Shouldn’t ask what we want to book if we aren’t getting the room we booked the manager never came down to talk to me so we left. I will NEVER stay at this hotel again and they were “booked” for the room that I picked back in January. This was not how we wanted to spend our evening!