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AustraliaHoliday Inn Express & Suites Sturbridge Guest Reviews
Overall Average Score:
Excellent (4.35 out of 5)
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| 1.3 miles from Sturbridge centre |
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Candace Tue, 17 December 2024
Pleasant
Iram Fri, 13 December 2024
Wonderful I would stay here...
Liked: Everything was great!
Disliked: Nothing this facility is doing everything top notch!
Sourbaykar Thu, 5 December 2024
The reception staff were wonderful....
Liked: The room met our expectation. We liked the reception staff most of all. They were very friendly and responsive during our entire stay. They were there to create the right mood, decorate the place for the happy occasions!
Disliked: We did not like seeing the pool not maintained for the entire stay.We did not like the repetition of the breakfast for the entire stay.
Sylvie Mon, 2 December 2024
Superb
Liked: Really friendly and clean
Ghaffar Sun, 1 December 2024
Exceptional
Raymond Fri, 29 November 2024
Exceptional
Eli__k Mon, 18 November 2024
In general my stay in...
Liked: Breakfast was sufficient.But, it may be better...Location is good near Panera BreadThe staff was very friendly
Disliked: ?
Dyann Tue, 22 October 2024
Exceptional
Thomas Tue, 22 October 2024
Clean room great staff excellent...
Liked: Everything
Disliked: Nothing
Angela Fri, 18 October 2024
Unfortunately, our stay was not...
Liked: The staff were wonderful and kind. The breakfast was very good.
Disliked: We always do a bed bug check when we stay somewhere. When lifting the mattress the bed skirt was stained and looked like it could be blood. The staff switched us to another room. This time both bed skirts were stained as well. We didn’t complain this time because we were just going to go home. We decided to stay because it was raining pretty hard. The stain was most likely rust from the bed frame after seeing it in the second room but still made us just feel uncomfortable and upset. $200 may not be a lot of money to some people but to us it is and was just upsetting that we really couldn’t relax. Also, it was quite disappointing that the pool wasn’t opened. That and the location to Old Sturbridge Village were the reasons we selected the hotel.
