Holiday Inn Express & Suites Smithfield - Providence Guest Reviews
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1.4 miles from Smithfield centre |
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Michelle Sun, 22 December 2024
Exceptional
Brown Sun, 1 December 2024
Very good
Liked: Everything was great check was smooth. Breakfast was good.
Disliked: We were charged an insurance fee we knew nothing about and it was 15$ a night. I'm unsure how that is okay to add 30$ to a stay when not talking to the customer until they check in. We were on a tight budget.
David Sat, 30 November 2024
Over priced with pot smelling...
Liked: The hallways said no smoking , but, the guests never followed rules by smoking pot . You can smell weed in all the hallways
Disliked: The $210 a night was way over priced for a week night .
Jerrib Mon, 18 November 2024
Good stay for the price,...
Liked: Beds were comfy and breakfast was very good. Room was spacious.
Disliked: Room wasn't cleaned very well, cobwebs from ceiling, A hairtie on the bottom of the curtains, carpet could of used a vacuuming.
Gail Mon, 18 November 2024
Very good
Laura Sun, 27 October 2024
Would not stay again. Paid...
Liked: Lobby was nice, comfy bed.
Disliked: Front desk was rude, huge spiders in room, leaking tub and had to switch rooms, room was a bit dirty and very dusty fan in bathroom. Small tv. Remote didn’t work. Cleaners were rushing us in the morning before checkout. Paid way too much for one night in this below average hotel.
Marina Fri, 25 October 2024
Superb
Arnaldo Sun, 13 October 2024
Disappointed
Liked: Location
Disliked: The room was old and it smelled like cigarettes. Also, the pool had a high amount of chlorine.
Jennifer Sat, 5 October 2024
Not bad for one night...
Liked: Location to our destination and affordable price with free breakfast. Food tasted good
Disliked: Carpet in room had stains all over it. Food was good but not that big of a variety. Pool looked dirty and faded my kids bathing suits bc it had way too much bleach in it.
Michael Mon, 30 September 2024
A little disappointing for the...
Liked: The location was great for where we needed to be for our daughters softball tournament. The staff was very friendly.
Disliked: There were a few issues in our room. #1 The floor tiles in our bathroom were all moving, the grout was all cracked or removed, it looked like the floor had been pulled up to fix something but then they didn't re-grout the floor. We felt like we were going to fall through the floor. #2 The light fixtures in the bathroom were all rusted as well as the sprinkler head. #3 It looked as if there was a dried blood spot on the shower curtain. For the price we paid for this hotel, I expected it to be better. We travel very frequently for softball and stay at lots of hotels and this is the first time we have had a not so great experience with an IHG Holiday inn Express hotel.