Bad

Disliked: This hotel has the same name as the one in San Jose, Costa Rica. Way too easy to mix them up.I requested a refund but was denied. Very disappointed. They said it happens all the time.

Restful. Loved the bathroom.q1

Liked: Excellent attribute.
Disliked: What happened to 11:00 check ins?

great airport hotel!

Liked: All staff were very friendly & helpful. Breakfast was delicious with a wide selection available.
Disliked: The bed was too soft for me, but otherwise comfortable.

Stay & Relax a Little

Liked: The beds were very comfortable. The lights in the room were nice, there were Dove products in the bathroom including hand wash, lotion, shampoo, conditioner and body wash. The snack shop had a good amount of selection for drinks, candy, and chips very close by in the lobby so you didn't have to drive anywhere. The gym looked nice, we didn't use it. We didn't go in the pool but it was next door to the gym and indoors which was neat and convenient. The shower felt relaxing.
Disliked: The only floor that smelled clean was the hallway on the first floor. Leaving the lobby, you walk by the janitor closet and that part smelled clean like mopping fluid. Our floor (4th) the entire weekend was gross.. you get to the elevator lobby and the trash can was run through, garbage and nasty food all over the floor. When we let the front desk know, they were going to get onto it. We came back HOURS later that night and it wasn't cleaned up. Someone just tossed it into a shopping bag next to the trash can. The floor was sticky and brown. Absolutely gross and smelly to walk by. I did however really appreciate house keeping. New tissue box when we ran out, new towels each day, changed our garbage cans each day. Breakfast was 50/50 each morning. Some good: pancakes, yogurt, cereal, toast, bagels, and cinnamon rolls. Juice options were good but the cup sizes were small. Some bad: the sausages I don't feel were cooked enough. Could be more brown.. eggs were gross and the cheese filled omelettes. I didn't try the biscuits or gravy but they looked alright. They run out of good cereal right away. Get to breakfast early. Not late. The coffee station didn't have that many different options for creamers.

Superb

Exceptional

Superb

It is a wonderful property...

Liked: Amenities and location
Disliked: WiFi

Good