Holiday Inn Express & Suites San Antonio - Brooks City Base an IHG Hotel Guest Reviews
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Write a review
Ainsworth Mon, 30 December 2024
Exceptional
Liked: Staff was nice the hotel was nice and clean
Disliked: The air conditioner wouldn't stay on we were hot then freezing then hot all night. I kept getting up to change it but I'm not sure why
Lori Mon, 30 December 2024
Exceptional
Isabel Fri, 27 December 2024
Very good
Lori Fri, 27 December 2024
Exceptional
Lori Fri, 27 December 2024
Exceptional
Juan Thu, 26 December 2024
Good
Juan Wed, 25 December 2024
I don't recommend it for...
Liked: The staff was super nice
Disliked: - our room was not cleaned after the first night - we got no compensation for the issue and had to personally take our trash to the lobby-there was a lot of police presence IN the hotel and it made us uncomfortable.
Alicia Mon, 23 December 2024
Children crying all night no...
Liked: Fair
Disliked: The eggs
Chenisse Mon, 23 December 2024
Pleasant
Liked: There was enough variety of food items to choose from. The coffee was well made. Front desk staff were friendly and inviting. Check in and out procedures were very streamlined.
Disliked: Initial construction should have flipped for better soundproofing. The room needed a good scrub. Maybe a couple more people on the housekeeping crew so more time can be devoted to cleaning the rooms floors and surfaces thoroughly.
Viviana Thu, 19 December 2024
Exceptional
Liked: Breakfast was amazing