Holiday Inn Express & Suites San Antonio - Brooks City Base an IHG Hotel Guest Reviews
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Arroyo Fri, 14 March 2025
Very good
Bruce Tue, 11 March 2025
Good
Gloria Mon, 10 March 2025
It was ok, I think...
Liked: Space full room, clean and staff friendly
Disliked: Our mattress was horrible, you could hear and feel the springs. Either walls are thin or ppl to loud, you could her ppl from next room and the hall.
Gilbert Wed, 5 March 2025
Pleasant
Liked: Very friendly staff. Complimentary breakfast was great compared to others. Bed was more comfortable than the usual hotel beds.
Disliked: First room a/c wasn’t working. Front desk switched me to a different room instead of 1 king size bed I ended up with 2 queen beds. Beds weren’t the issue, tv wasn’t operating properly it was as if the picture was going out. The blue tint of the tv put a strain on my eyes so lucky I have a phone to stream media, but overall great stay
Kenneth Mon, 3 March 2025
A very mixed stay...repair your...
Liked: Very friendly staff at desk and in breakfast room!!
Disliked: The air conditioner in Room 204 is LOUD!!! It obviously was not preforming up to normal. I did not sleep well as a result. I am very disappointed by this.
Gerald Tue, 25 February 2025
Superb
Rudy Mon, 24 February 2025
Superb
Disliked: breakfast sausage was terribly boring. Also, no biscuits.
Moran Thu, 20 February 2025
Nice place
Liked: The free parking. It’s close to shopping area. The room was nice and big. The shower had a great water pressure.
Disliked: The breakfast area was too small. It could fit only 20 people or so. We had to wait more than 20 minutes with our plates in our hands, and a lot of people had to wait too.
Phillip Sun, 16 February 2025
Ok
Liked: It was good
Disliked: Quality of room
David Fri, 14 February 2025
Great location and stay for...
Liked: Great location
Disliked: Bed wasn’t too comfortable, many other places for same pricing or lower offer better beds.