Exceptional

Very good

Liked: Friendly and helpful staff.
Disliked: The bed wasn't very comfortable.

Passable

Liked: The rooms are nice and clean
Disliked: The old women in the breakfast area was rude , if she domt like natives maybe she needs to retire ...just plain mean ....better customer service

Exceptional

Great experience and I wish...

Liked: Clean, large room. I was there for a medical appointment, so we watched TV and slept only. Room was very comfortable.
Disliked: We're not used to Rapid City water, so our morning coffee wasn't great. This wasn't only at the hotel.

Very good

Very poor

Liked: The beds were comfortable!
Disliked: The bathroom was not cleaned prior guests hair and tiny pieces of toilet paper around the toilet and pee on the toilet and the pool was not working heater was out so cold!!

I won't be staying there...

Liked: Room & facility was clean. Breakfast was late our first morning but it was good
Disliked: Pool was closed, buffet staff was rude; not a good location for what we were doing.

Superb