Holiday Inn Express & Suites Raleigh Airport - Brier Creek Guest Reviews
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17.9 miles from Raleigh centre |
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Melissa Mon, 3 March 2025
Disappointing
Amyell Mon, 3 March 2025
Presentation was a complete fail...
Liked: Staff willingness to attempt to make it better
Disliked: Changed rooms 3 times The lady I spoke with prior to coming wasn’t welcoming over the phone or helpfulDirty roomSmell of the room
Trinity Mon, 3 March 2025
It wasn’t the best but...
Liked: It was clean and the staff were friendly.
Disliked: They were overbooked and they changed our room which was fine but I had to pay an extra 25 dollars and the room was smaller for the occupancy, they ran out of towels and were understaffed, also the pool inside was freezing spent no more than 5 min in it.
Shewanda Mon, 3 March 2025
Our stay was very relaxing...
Liked: It was quiet and the beds were really comfortable. The breakfast was good.
Disliked: Our mini fridge didn’t work in our room. Overall we enjoyed our stay.
Victoria Mon, 3 March 2025
Pass
Liked: Male at front desk was slow and rude. Very dirty. Window shade was broken. No hot water the whole time we were there.
Request Mon, 3 March 2025
Extremely professional. Accurately described. Clean...
Liked: Clean lobby and room. Great staff.
Disliked: N/a
Ulrich Tue, 25 February 2025
Very good
Dora Tue, 25 February 2025
Exceptional
Liked: I liked absolutely everything. Very clean staff very friendly and loved the pool
Disliked: Nothing everything was perfect
Candice Thu, 20 February 2025
Poor
Disliked: Customer Service
Kim Wed, 19 February 2025
We had a pleasant overnight...
Liked: Fairly convenient to the event venue we were at that evening. Decent breakfast. Enjoyed all the USB outlets throughout the room. Appreciated that they had an indoor pool open year round, as this is a top 3 amenities request of my kids.
Disliked: Pool was a little less warm than I thought it might be ( but I also don’t recall seeing if it was heated or not on the website) Thought it odd that there was no literature about hotel, nor a Bible in the room; only a notepad and pen. The additional “incidentals” up-charge at check in that takes 3-5 days to refund to my card.