Holiday Inn Express & Suites - Orland Park Mokena Guest Reviews
Write a review
2.1 miles from Mokena centre |
Write a review
Maria Mon, 24 March 2025
Will book in the future!
Liked: Very clean rooms. Staff was also very helpful and kind. Greeted us right when we came in with smiles.
Disliked: The pool was a bit murky but i believe it was from recently poured chlorine…
France Mon, 17 March 2025
Exceptional
Cheryl Wed, 5 March 2025
Poor customer service and safety...
Liked: Hotel appeared clean.
Disliked: I had the worst hotel experience of my life at this location. First, when I arrived to check in, I stood there with bags while I waited for an employee. After patiently waiting, I rang the bell. Still nobody came and a line started to form while other people came in. After waiting several minutes, an employee walked up and checked me in. No apology. I got into my room and went straight to bed. I woke up to what appeared to be intoxicated people talking. I could hear every word they were saying. Then I had to hear them have sex, which was distributing. They continued to talk, swear. I turned the lights on to see why I was hearing everything so easily and noticed this was a joint room with the one next to me. My door wasn't shut all the way. They could have just walked in my room. I’m not sure if this is protocol to sell these two rooms to different parties, but it’s ridiculous, poor quality, and a major security issue. I tried to close the door and lock, but the door didn’t lock. I called front desk and had to switch rooms around 2am. I barely got any sleep and had to drive home for hours exhausted and sleep deprived. The manger was asked to call me back several times but didn’t. I never received one apology the whole time I was there.
Ratliff Tue, 25 February 2025
Exceptional
Jade Mon, 24 February 2025
Exceptional
Tyler Sat, 22 February 2025
Exceptional
Margaret Fri, 21 February 2025
Excellent - peaceful and very...
Liked: Lovely spacious rooms Very quiet and peaceful Good breakfast choices
Disliked: Some creamer in the bedrooms for hot beverages would be welcome Some hot water at breakfast for us tea drinkers would be lovely When I told the receptionist the reason for my visit was a family funeral she didn’t sympathise. Little more personal touch would be nice.
Edward Sun, 16 February 2025
Superb
Naadirah Tue, 11 February 2025
Superb
Edward Sun, 9 February 2025
Superb