Holiday inn Express & Suites Oklahoma City Southeast Guest Reviews
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2.6 miles from Oklahoma City centre |
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Bette, Denver, visiting The Criterion OKC Sat, 29 April 2017
The room was beyond expectations - very nice; staff was very friendly.
Disliked: N/A
Khalia Sun, 13 April 2025
Perfect!
Liked: Clean, friendly staff, great location!
Disliked: N/A
Isaias Thu, 3 April 2025
Exceptional
Lane Sat, 29 March 2025
Exceptional
Liked: The bed was too firm.
Sarah Fri, 21 March 2025
Very nice for what we...
Liked: Very good
Michelle Fri, 21 March 2025
Had a great time
Liked: Room clean. Beautiful place. Everyone was so nice.
Disliked: No milk for cereal.
Fredric Sat, 15 March 2025
Exceptional
Waltors Sat, 8 March 2025
Exceptional
Waltors Thu, 6 March 2025
Exceptional
Winstonj Wed, 26 February 2025
Good
Lashanda Tue, 25 February 2025
My stay wasn’t met
Liked: The cleanliness, the room was nice, breakfast was good
Disliked: I only booked this room due to the indoor pool and hot tub do to a back injury, however when I arrived I was told the pool and hot tub was out of order. Which Ok I understand accidents happens. But to not offer a discount was disappointing and upsetting. Yes they offered a full refund, but that puts the customer in a bad situation, especially those coming in from out of state of another city to try and look for something else on the spot. I just feel there should have also been a discount giving. I felt the front desk staff at check-in wasn’t very friendly or helpful kind of rude when I was asking questions concerning the pool closure and a discount. I suggested to him to let the owner know there should definitely be a discount when situations like this occur. Or maybe contact customers before arriving to the hotel by phone call or text.