Holiday Inn Express & Suites Northeast Guest Reviews
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5.8 miles from York centre |
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Susan Thu, 27 March 2025
The staff was very friendly....
Liked: The Staff was very friendly. The rooms were clean. Location was convenient.
Disliked: Had to change rooms because the TV in the first room had no signal. The next room had no coffee maker. The mattress was obviously wearing out. The complimentary breakfast was not good. It lacked the usual, no yogurt. The eggs were dry and hard. The sausage was overcooked the bacon was empty again and the pancake maker was there but no mix to make pancakes. I stayed here once before the breakfast was the same. Also, had to change rooms because the AC wasn't working.
James Mon, 24 March 2025
Decent
Liked: The location was perfect close to a lot of things
Disliked: The ice machine was broke the entire stay and the person at the front desk told us there was going to be bacon for breakfast and I know it may be small thing but there was not
Marc Sun, 23 March 2025
Very good
Derrick Sun, 23 March 2025
Large clean rooms, easy check...
Liked: Off the Main Street with plenty of parking.
Disliked: Breakfast started at 7 and we had to check out around 6:30. Shower head could be replaced.
Ryan Fri, 14 March 2025
It was a terrible weather...
Liked: Breakfast was nice! Hot drinks good at night
Disliked: Cleanliness of room- Hairs on bed, debris on floor, hair in sunk and shower.
Gibson Mon, 10 March 2025
Passable
Liked: No hot water!
Elizabeth Sun, 23 February 2025
Was lied on and discriminated...
Liked: Breakfast was ok
Disliked: The jacuzzi tub was not clean first night right before check out and then manager accused us of smoking when we did not and was showing racial discrimination via comments.
Darlene Fri, 21 February 2025
Bad
Liked: Nothing really...the whole reason I got the room was the whirlpool tub...it had no hot water.. even after the maintenance man came we didn't have hot water till 7am
Disliked: No hot water for the whirlpool tub or even shower.. so the whole reason for the room didn't work
Susie Mon, 17 February 2025
Unimpressive especially for the amount...
Liked: That it was available.
Disliked: The walls were thin so you could hear everything going on in the roomNext door and in the hallway.Upon arrival, the roomWas very cold (58 degrees) and took someTime to warm up.There was no hot water for the shower.
Naheelah Thu, 13 February 2025
Exceptional