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AustraliaHoliday Inn Express & Suites Norman Guest Reviews
Overall Average Score:
Good (3.8 out of 5)
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| 3.8 miles from Norman centre |
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Matthew Tue, 11 March 2025
Very good
Vicente Mon, 3 March 2025
Bad
Liked: Breakfast excellent
Ronda Sat, 1 March 2025
Exceptional
Kirk Mon, 24 February 2025
Exceptional
Candice Sun, 23 February 2025
Expected better when I paid...
Liked: Location, clean, beds comfortable
Disliked: Pool heater not working, toilet broken, room coffee machine broken, breakfast was not good
Swan Sun, 23 February 2025
Passable
Liked: Nothing much
Disliked: The breakfast was a big disappointment , I was told the cooker was broke and deliveries were late , just horrible no bacon no eggs stale bread
Lanette Mon, 17 February 2025
Great Hotel stay makes a...
Liked: It was convenient and clean!!Friendly staff and very helpful!!
Disliked: N/A
Becker Tue, 28 January 2025
Fabulous, will come again
Liked: The staff was so kind and helpful, especially the kitchen staff with my small niece and making her a pancake when it wasn't on the menu for the day.
Zhongjiang Fri, 24 January 2025
Exceptional
Liked: The room and its equipment is far more beyond my imagination.
Disliked: Spacious room, comfortable sofa, microwave, refrigerator...
Mirta Mon, 20 January 2025
It was okay
Liked: The location, property distribution, room and clean environment.
Disliked: When I arrived at the hotel to check in, my reservation was not available, probably because I had made the reservation online approximately 20 minutes before the check-in. The manager hoisted me on the check and lacked customer service courtesy. I took some moments of stress on my part because she did not explain the possible reasons why my name was not ready in the system. Even though I showed the reservation's confirmation e-mail, I airmailed the hotel to check-in. My reservation was unavailable immediately; she acted indifferently to give me a solution. A few minutes later, she realized that my reservation did appear in the system after she left the front desk unattended. I assumed that making the reservation online approximately 20 minutes before my arrival was the reason for the misunderstanding. The manager who assisted me with the check-in lacked customer service courtesy. I experienced a moment of stress as I waited for her response regarding why my reservation was not ready in the system, even though I showed her the confirmation email
