Good

Liked: The beds were comfortable
Disliked: The hot tub has way too many chemicals

Very enjoyable.

Disliked: The breakfast could have been a little warmer and the biscuits were baked too long.

Horrible staff, no electricity, no...

Liked: This property was bad all the way around. Staff was rude (except for maintenance and housekeeping) no heat or electricity my first night. My father is handicapped and we were in an assessable room but when our heat and electricity went out they did not have another room for us. My father was not able to use his cpap machine. They would not call in after hours maintenance to fix the issue. Housekeeping told us they were not supposed to rent that room because they knew it had problems. Furniture was all very dirty and stained. We called IHG customer service and they were supposed to handle this situation for us but they could not get in contact with the property so they told us we had to talk to the front desk…..front desk did nothing and told us “there’s nothing we can do”. The following morning the staff didn’t even know we had issues with our room and acted like it was our fault. I was told I was getting a credit but the credit did not come. Booking.com couldn’t even get in touch with the property. I will never stay at an IHG property. I paid $803.00 for two nights and had no heat or electricityn I deserve a refund.
Disliked: Read the paragraph above

Exceptional

Liked: Everything
Disliked: Nothing

Exceptional

We stayed for the OU...

Liked: It was nice and clean. The staff were friendly and the breakfast had a great selection!
Disliked: Nothing

Superb

Exceptional

Exceptional