Exceptional

Relaxing and Fun

Liked: Everything. It was clean, located conveniently near stores and restaurants but not in a super crowded area. The staff were very friendly and helpful.

Exceptional

Exceptional

Fantastic hotel, one issue for...

Liked: Loved the room set-up! I really like the bench and coat hooks above on the wall. Easy to put luggage and bags off the floor. The bathrooms and room were very clean and the hotel was very nice and felt safe. The breakfast cinnamon rolls were great, my daughter loved the bagels and we both enjoyed the yogurt. The staff was also very nice and the pool was warm my daughter said!
Disliked: Two things- unfortunately I think this was a fluke- but the king bed in our room was damaged I believe. The side my daughter slept on was great, but on my side, under my shoulders, the bed springs must’ve slipped out or were broken because it felt like a hole under my shoulders, like I was falling through. So for me, it was very uncomfortable and hard to fall asleep. The second is the water pressure in the shower is very low and hard to adjust the temperature. It took a good 5 minutes to go from freezing to hot to cold to a normal temp playing with the handle. I let hotel staff know about the bed so it could be fixed. I don’t know if anyone else will have that issue.

Exceptional

Liked: The front desk staff was amazing and courteous! She was able to direct us where to eat, she let us use the waiting area, and was always happy!
Disliked: Nothing we didn't like!

This has by far been...

Liked: The staff was very friendly when you first walk in.The rooms are very clean and the breakfast was excellent.

Passable

Disliked: don't leave a LITTLE bit of confetti in your room or they'll charge you an extra $50 just to clean it . The GM waa very rude and VERY petty

Exceptional