Holiday Inn Express & Suites New Castle Guest Reviews
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2.4 miles from New Castle centre |
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Renee Mon, 11 November 2024
Exceptional
Liked: The front desk person was super friendly and welcoming. Complimentary waters were nice. The kids enjoyed the pool. It's a little pricy. The breakfast spread was nice. Nice, large, clean rooms.
Disliked: The price. We stayed the night before and the shower was broken or difficult to operate. When you're paying as much for a room as you are on the weekend, you expect the facilities to be fully functional.
Madeline Mon, 28 October 2024
Booked a King suite room,...
Laura Sat, 26 October 2024
Exceptional
Lachanna Sat, 28 September 2024
Exceptional
Duane Mon, 26 August 2024
efficient (everything was right where...
Liked: I wish I could remember the receptionist's name; she was SO pleasant, welcoming, patient and so sweet to my granddaughter (she even showed her the pool BEFORE we checked in!) (I love how she "welcomed" us); I have stayed at aLOT of hotels & this was the BEST hotel! (as she promised, the breakfast was especially nice!)
Disliked: I thought it was a little pricey, but, it WAS a weekend & the location was quite a bit further than the Expedia rep stated
David Fri, 23 August 2024
Exceptional
William Sun, 28 July 2024
Road trip
Liked: Clean rooms. Comfortable beds.
Disliked: Very close to the main road. Lots of car noise.
Richard Thu, 18 July 2024
Very good
Dawn Sat, 6 July 2024
This was my second time...
Liked: As usual, the staff was amazing and it was very clean. There was a very disruptive group of children staying there also. The staff did an amazing job cleaning up after them. They went out of their way to make the visit pleasant for the other hotel guests.
Disliked: N/A
Ashley Wed, 19 June 2024
Very good