Holiday Inn Express & Suites Muskegon - Grand Haven an IHG Hotel Guest Reviews
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5.7 miles from Muskegon centre |
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Lisa Thu, 2 January 2025
For the most part my...
Liked: The location of the property was perfect!! For the most part, this hotel was very clean and appealing!! The staff went over the top to ensure our stay was enjoyable. The breakfast was the best I’ve ever had at a hotel!
Disliked: The bed was uncomfortable.
Banagis Wed, 1 January 2025
It was nice
Liked: Located near stores and restaurants-some walking distance
Disliked: The workout room was way too warm. Water of some sort would have been nice
Sorrelle Sun, 29 December 2024
Exceptional
Judith Fri, 27 December 2024
For a one night stay...
Liked: Very good breakfast
Disliked: I’m handicap and my room door was very difficult to open. Carpeting was in the way I think
Jacilyn Sun, 22 December 2024
The hotel was comfortable,quiet, and...
Liked: The breakfast was wonderful. Great assortment to choose from and the food was nice and hot. We were there with 2 kids and even saw many other families with children and yet our room was quiet and the hallway wasn't very noise.
Disliked: The gentleman at the customer service desk when we walked in at 6pm wasn't overly friendly. He made it feel not so welcoming. The pool area was small and very loud even with only a few people. Would have loved to have a hot tub.
Ann Wed, 18 December 2024
Exceptional
Liked: The girl at the front desk...I forgot her name...was exceptional. She could not find out reservation and researched, talked to the manager and got us all worked out...I praise her work ethic.
Naomi Sat, 14 December 2024
Very good
Trena Mon, 25 November 2024
Exceptional
Liked: Very clean
Jean Thu, 21 November 2024
All in all we'd stay...
Liked: Breakfast was very good, and the staff members preparing and serving it were excellent.
Disliked: The fitness center could use a trash can and water source for drinking water. The TV had been removed so there was no way to catch up on news during a workout. Equipment was in great shape and adequate for a workout. Also, there was no way to regulate the temperature of the fitness center, and it was pretty hot in there.
Jill Thu, 21 November 2024
Wonderful Stay
Liked: Great location and quiet even though it's close to restaurants and shopping. Friendly clerks, great hot breakfast. Large rooms with comfy beds.
Disliked: Nothing to dislike!