Comfortable beds can’t compete with...

Liked: Location
Disliked: Needs some upkeep. Toilet ran on, some of the lights didn’t work (maintenance never came to replace the bulbs). The breakfast buffet is awkward—serving yourself requires two hands: one to keep the lid of the chafing dish open, the other to serve, but there’s nowhere to set your plate while doing so. Room wasn’t fully stocked. Dirty towels were taken but not replaced. The carpets were steam cleaned during our stay and remained damp to the touch—I’ve never seen this occur before, where routine cleaning happens in occupied rooms, instead of being scheduled around check-out times. Maybe that’s standard practice but it seemed strange. Staff was friendly and beds were comfortable, but I wouldn’t stay here again.

Overall, I was very disappointed...

Liked: The coffee was decent. There was a nice selection of breakfast foods. The staff I interacted with were pleasant and helpful.
Disliked: The hallway to my room smelled like vomit. My bathroom was dirty and smelled like urine. The carpet and tile flooring were filthy and when I had bare feet both felt sticky. There was something sticky on the TV remote. Maybe gum? Why were the carpets being cleaned while rooms were occupied? While it was clearly needed, it felt like an invasion of privacy.

Exceptional

Very good

My stay was pleasant.

Liked: Breakfast 8Location 10
Disliked: Sofa need cleaning. It smelled.

I would stay again if...

Liked: Location was acceptable. Breakfast was descent pancake machine was broken.
Disliked: There was nothing I didn’t like about the stay. Room for improvements are the floors by the elevator and inside the elevator were dirty and needed attention my entire stay.

This hotel is in the...

Liked: Good location, clean room, hot shower
Disliked: This Hotel definitely need a better management staff, need more staff, more housekeeping staff n the front desk clerk wasn’t available at the front desk checking in because room needed towels n had to be washed , bad experience

Exceptional

Liked: Location
Disliked: Only one trash can in room

My breakfast wasn’t good

Liked: The bed was comfortable
Disliked: It wasn’t ready on time no towels were in the room I didn’t like having to wait after I had made reservation a month in advance.