Holiday Inn Express & Suites Monterrey Valle Guest Reviews
Write a review
3.8 miles from Monterrey centre |
Write a review
Joseph Sat, 12 April 2025
Exceptional
Fernando Wed, 9 April 2025
Pleasant
Liked: There were good breakfast options
Disliked: Most of the breakfast options were cold
María Tue, 25 March 2025
Put to me the bottom...
Liked: The breakfast was good barrier tea of choices to eat,The location as well, the lobby it was good excellentabove all the staff was very friendly and attentive, able to help me out with any inconvenience that I might’ve come across!!
Disliked: Well, we had a little inconvenience with the parking. We got a little bit of confused with it, but at the end, it was OKOne of the towels that I use in the bathroom for the shower, had a little bit of stain like make up.
Michelle Fri, 14 March 2025
Exceptional
Michelle Fri, 14 March 2025
Exceptional
Carlos Tue, 11 March 2025
Superb
Alejandra Tue, 11 March 2025
Good location, zero client service.
Liked: Location
Disliked: Terrible, non existent service for late check in. Zero effort on behalf of the staff to accommodate our needs.
Stephanie Sun, 23 February 2025
Two dirty rooms and unsanitary/dirty...
Liked: Location, amenities
Disliked: Not clean! We were given a room that was dirty: bedsheets had hairs and stains. The desk chair had lots of crumbs on it too. We were then given a second room, which was also dirty! The mattress protector had blood stains on it that was visible through the bedsheet. The desk chair in this second room had a huge stain as well. When I ordered room service, the tray I was brought had left over food stuck to the bottom of the tray and was spread all over the desk from when I slid the tray across unaware that I was given a dirty tray of food.
Veronica Tue, 18 February 2025
Comfortable
Liked: Everything and mostly the staff very professional and great customer service
Disliked: Nothing everything was preatty neat
Jose Tue, 18 February 2025
Wonderful
Liked: Location
Disliked: Perhaps more options for the buffet .