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AustraliaHoliday Inn Express & Suites - Michigan City by IHG Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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| 2.9 miles from Michigan City centre |
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Logan Tue, 11 March 2025
Very good
Daniel Mon, 10 March 2025
Very good
Kay Mon, 24 February 2025
Superb
Disliked: I booked the room through booking.com for $150 but they charged me $200.
Maria Mon, 17 February 2025
Exceptional
Young Sat, 15 February 2025
Comfortable and clean
Liked: CleanBreakfastComfortable Location
Disliked: There was some yelling and fighting in the evening
Anissa Mon, 20 January 2025
Very good
Liked: It was clean.
Disliked: Unfortunately, there were little kids running up and down the hallway, but we tuned it out w music
Mai Wed, 25 December 2024
Exceptional
Sherri Fri, 13 December 2024
Exceptional
Diane Thu, 12 December 2024
Short...we got in late and...
Liked: We left before it was open so did not eat breakfast.
Disliked: Breakfast could start earlier.
Daniel Thu, 12 December 2024
Your cancellation policy is a...
Liked: Front desk staff were nice. Building is okay. Price was reasonable.
Disliked: I tried to cancel my reservation several days in advance. I messaged within Booking.com. I called multiple times. I was told by Booking I'd have to contact the property myself because no one was responding to them either. I wanted to cancel because my aunt who was supposed to meet me there had to cancel due to medical reasons. Every time I called I was told it had to be approved by a manager and there was never one there. No manager ever called me back. I was told a manager would be in a 3pm one day, so I called at 4:30pm, and they had not shown up. And then I called the day of the reservation and was accused of having waited too long, that I had to cancel with more than 24 hours notice. Cancellation policy is a ridiculous joke if no manager will return calls or approve the cancellation.
