Exceptional

Very good

Liked: the location was great not far from stores, the staff were friendly and helpful, gym was clean and work effectively, elevator was clean, housekeeping did a great job, and room was comfortable and spacey
Disliked: I didn’t really like the breakfast but the turkey sausages made my stomach hurt and the pancake machine made little pancakes everything else was great except apple juice how can apple juice taste flat?

Passable

Exceptional

Very good

Great!

Liked: My significant other and I enjoyed our stay and loved the space within the room and it was on the first floor!
Disliked: The only bad part was I attempted several times to call the front desk and I receive no answer, so if Holiday Inn can make sure someone is present 24/7 to answer the phone that would be great! Also it would be great if you can extend the breakfast hours to 6am-10:30am because my significant other and I woke up at 9:30am which is the time breakfast is over and it was unfortunate we were not able to partake in the free breakfast.

Very good

Exceptional

Total disappointment

Liked: Nothing was good after we were informed that the room we booked was NOT available. Instead of 2 queen beds, we got a king and a hide a bed sofa. So, after a long drive, I had to attempt to sleep on an uncomfortable sofa bed! This is and was totally unexceptable! A $10 discount was ridiculous.
Disliked: Read the above