Holiday Inn Express & Suites Laurel Lakes Guest Reviews
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1.1 miles from Laurel centre |
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E Sat, 8 February 2025
Disappointing
Liked: Friendly staff, convenient location
Disliked: Bed was uncomfortable, pillows too flat. I did not sleep well at all
Liu Tue, 4 February 2025
Excellent value for money
Liked: Everything is perfect
Disliked: I think the bed size should be a little bigger so it's more comfortable
Tiara Mon, 3 February 2025
Exceptional
Ajibade Sat, 25 January 2025
Pleasant
Accardi Fri, 17 January 2025
Bad
Shanae Mon, 13 January 2025
Exceptional
Tiffany Mon, 13 January 2025
Unsafe environment
Liked: The beds
Disliked: During my stay, I witnessed employees bringing individuals, reportedly their boyfriends, to the workplace wearing ski masks. This was not only highly unprofessional but also incredibly alarming and made me feel unsafe.When I brought this matter to the attention of management, I was met with indifference. No accommodations or reassurances were provided, which only added to the distressing nature of the situation.As a paying guest, I expected a safe and professional environment. This experience fell far below the standards I associate with your brand.
Shahnawaz Sat, 11 January 2025
I will never go back.
Liked: Very bad attitude of the operation manager and facility guy. No concept of customer service. Rude staff, rude management.
Disliked: Bad staff bad attitude bad management bd operation manager.
Fernando Tue, 7 January 2025
Nice stay
Liked: Hot tube was good to relax
Disliked: -
Diedre Mon, 6 January 2025
I love holiday inn express,
Liked: The hospitality of the front desk office, she made us feel so wlcm, and was very helpful,