Exceptional

Blood stains on mattress

Liked: No sheets, no pillows for pull out couch. Blood stains on mattress of pull out couch, they would not let 2 of us go to another room, there was 6 of us in the queen suite nobody wants to sleep on a mattress that's blood stained!!! Refrigerator was frozen up, window was left open we didn't know it until middle of night. Waffle maker was broken at breakfast.

Exceptional

Liked: Perfect!!!!

I am very grateful we...

Liked: The location was easy to find
Disliked: The bathroom ceiling was in bad shape. The woman working the breakfast could not keep up with the number of guests trying to get breakfast. The woman at check in tried to switch our room to a single king bed for my family of 5 (we booked 2 queens & pullout sofa). The pool was gross, so my kids were disappointed they couldn’t swim.

Mediocre

Liked: The location was great, and rooms were clean
Disliked: Pool.was dirtLaundry facility for guest was extremely dirty as well as the pool.

Beds were very comfortable

Liked: Clean very comfortable
Disliked: No available bed linen for pull out couch- breakfast cold not appealing- front desk clerk rude about room booked on this site said room wasn’t available and couldn’t refund my money said they could put me in a smaller room that wouldn’t work for 3 adults and 2 children When I told her that wasn’t acceptable all of a sudden a room with my requirements became available ( other than no pillows or bed linen for pull out couch had to get personal blankets from our car and use a pillow off the queen bed)

Exceptional

Liked: Great staff and customer service

Exceptional

Liked: Extremely clean rooms & throughout the whole facility. Fast check in services. Service was great!

Very nice an friendly hotel

Liked: It was very clean an friendly staff
Disliked: On Saturday the breakfast attended was not good