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Holiday Inn Express & Suites Houston Northwest-Brookhollow eef - (888) 323-5826
Holiday Inn Express & Suites Houston Northwest-Brookhollow, 4900 Federal Plaza Drive, Houston, TX -(888) 323-5826
Area: Brookhollow
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BOOK ONLINE OR CALL - (888) 323-5826
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (298 Ratings)
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Featuring an outdoor pool and a fitness center this North Houston hotel features guest rooms with free WiFi. George Bush Houston Airport is 13 mi away. A cable TV ironing facilities and a coffee machine are provided in each air-conditioned guest room at Holiday Inn Express and Suites Brookhollow. Featuring a bath or shower the private bathrooms come with a hairdryer. Extras include bed linen. A 24-hour reception greets guests of Brookhollow Holiday Inn Express and Suites. The property offers free parking. Pine Crest Golf Club is 5.2 mi away from this hotel. Central Houston is 15 mi away.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in guest accommodation and key areas
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available

Holiday Inn Express & Suites Houston Northwest-Brookhollow Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

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3.5

Good - 3.5 out of 5

Aikens Sun, 27 October 2024

Good

4

Very Good - 4.0 out of 5

Brannon Mon, 7 October 2024

Very good

2

Disappointing - 2.0 out of 5

Leonard Sat, 28 September 2024

Not IHG Quality 2 star...

Liked: in desperate need of renovation. a 2 star hotel at best. emailed manager with no response. phone number goes direst to voicemail. staff unwilling or unable to contact management. this was not in line with a IHG property. stains on bedspread and walls. furniture soiled. A deposit required but previously damage not repaired. Only one working ice machine, signs defer to other floors where it was inoperable.
Disliked: Cleanliness, inexperienced staff. No on site management. No advertised amenities, i.e., restaurant or "happy" hour. Filthy elevators and rooms. Can not in good faith recommended this property to anyone

4.5

Wonderful - 4.5 out of 5

Jon Wed, 18 September 2024

Superb

Disliked: No breakfast???

0.5

Poor - 0.5 out of 5

Luis Fri, 13 September 2024

Bad

5

Exceptional - 5.0 out of 5

Steven Tue, 3 September 2024

Exceptional

5

Exceptional - 5.0 out of 5

Tam Tue, 3 September 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Malea Mon, 2 September 2024

Relaxing

Liked: Cleanliness
Disliked: More variety of food

2

Disappointing - 2.0 out of 5

Rolando Mon, 26 August 2024

It was an experience.

Liked: The only things I liked about the property was the staff and the breakfast.
Disliked: I didn’t like the location at all, I made the mistake of choosing this spot specially because there’s a high criminal rate around the area, a lot of people lingering around at night in the parking lot, unfortunately I had my front plate stolen in the property and had to make a report and take care of this annoying issue. Additionally, the room had a lot of flaws (paint defects and defective furniture) which I had to bring to the attention of the staff so they don’t blame me for it and take my deposit for them. Unfortunately, I won’t choose this hotel in the future of even consider it.

2

Disappointing - 2.0 out of 5

Demetrius Fri, 23 August 2024

Disappointing

Liked: Nothing
Disliked: That the room we book, we didn’t get. And the key card didn’t work

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Holiday Inn Express & Suites Houston Northwest-Brookhollow 4900 Federal Plaza Drive, Houston, TX