Very good

Not bad but I stayed...

Liked: The hotel was okay. I’ve stayed at many Holiday Inns before and always had a good experience. The rooms are always clean, staff was nice, and the hotel breakfast was really good (especially at this location).There were a couple of small issues, the main one being the WiFi. The hotel didn’t offer instructions on how to connect. My partner was able to figure it out, but the signal was really weak and many websites weren’t working. My partner and I were in Houston for a music festival, so we didn’t spend much time in the room. But if you’re booking this hotel for business and need internet in your room, I wouldn’t recommend this one.The shower curtain was also really small and water pooled on the floor after our showers. I had to mop up the floor with a towel, otherwise the room would have been a slipping hazard.If I come to Houston again, not sure if I would book this hotel or maybe I’ll stay at another Holiday Inn location.

You got paid twice for...

Liked: Breakfast
Disliked: Had to check out early, and was was told I would not be charged for the second night. Although I advised the them the first day we arrived. However the next morning I checked out I was told I would be charged since i did not book the reservation with them.

Very good

Exceptional

It was really nice and...

Liked: It was convenient to ikea
Disliked: Nothing

Exceptional

Liked: the indoor pool was great! griselda at the front desk was amazing upon check in! the complimentary breakfast was delicious! overall great
Disliked: only thing was the tv services. the basic live tv was boring to me, im used to my netflix LOL other than that no complaints.

Pleasant

Exceptional

Liked: The staff were very helpful and friendly. The room was large and clean.
Disliked: I have no negative comments about this hotel.