Excellent place to stay! Very pleased. Wanted something close to Hard Rock Casino and it convenient and a wonderful place to stay.

Liked: Very clean and comfortable; personable and helpful people working there. Breakfast was good.
Disliked: Nothing.

Bad

Liked: Location
Disliked: They could not accommodate us for the room we needed (and booked) which was a special needs room with roll in shower and they claimed they didn't have any and staff could have cared less, seemed like we were keeping the clerk from doing whatever she was doing on her cellphone.

Superb

Disappointing

Wonderful staff, disappointing breakfast and...

Liked: Everything was great except:
Disliked: My room floor was filthy. There were fake eyelashes on the carpeting, totally gross.Also, at breakfast, it took almost an hour for the biscuits to be available.

Disappointing

Disliked: Staff was rude. Checked us in to a room that hadn’t been cleaned then was rude about it. Horrible service.

Passable

Passable

Liked: Clean
Disliked: The pool was closed!! The whole point of me booking this hotel was for the pool for my children!!!!! Very very upset about that! I called for a partial refund and of course no call back

Disappointing

Exceptional