Very good

Disliked: No tv signal friday morning

Excellent stay and service. We...

Liked: From before the time of check-in to check out was exceptional. We called in the morning to ask if they would grant us early check-in, as we arrived earlier than expected. They honored us early check in. Tiffanie checked us in, she was friendly and pleasant. The hotel is centrally located, close to a lot of the main attractions and a wide variety of stores and restaurants. The beds, very comfortable. Even the roll away bed is comfortable! The room was clean. Bathroom clean as well. The central air system was great, can control it to be to the temperature of your choice. The dove products in the bathroom, awesome. AThey also supply items such as tooth brush, tooth paste, razor, shaving cream, comb if you need, upon request. Although we didn’t need any of those items, it was a plus that if we needed, it could be provided. Although hotel is located near a busy road, it is quiet. The hotel was nearly sold out when we stayed and it was still quiet. The continental breakfast, hands down, best I’ve had thus far. And we stayed at many hotels. The wide variety of options that were available, excellent! I witnessed the staff continuously keeping it stocked. Note; breakfast is from 6am-10am and it’s truly in full swing during those hours! We honestly enjoyed our stay and would absolutely stay again when we are in town. Deanna was a front desk specialist and she helped us with extra items we needed in the room and with checking out. She was friendly, professional and knowledgeable. If you are looking to book, do not hesitate…it’s a place of home away from home. Thank you booking.com and Holiday Inn Express & Suites Greensboro. Keep providing excellent services!
Disliked: We booked a standard room with 2 beds. It was not available. We didn’t know that when booking it because it doesn’t alert you online. We found out when we checked it. Deanna told us that next time, when selecting standard room and two beds if the two beds don’t show underneath, they are sold out. Booking.com gave us the credit for the room difference, so it was all good.

Passable

Liked: The Suite and breakfast was nice.
Disliked: Housekeeping knocking on the door way earlier than expected and several hours before checkout. Really annoying and inconsiderate.

Exceptional

Liked: Enjoyed everything next visit I will choose to stay there again
Disliked: No pool inside

Superb

Liked: Great hotel, good location! Comfortable. Breakfast was great -- wish you had real half and half for morning coffee. Complementary waters was very much appreciated. Bedding was very comfortable.
Disliked: wish you had real half and half for morning coffee.

Exceptional

Exceptional

Very new and felt fresh

Liked: I loved how new and bright the hotel was. It felt brand new. The bathroom seemed new and renovated. Great location and staff was very friendly.
Disliked: Although I had a small stink bug in our room, the lady I asked to come remove it as I was scared did it quickly and very pleasantly and I was good to go. The elevator didn't have a working panel so I didn't know which floor I was moving on but outside of that it was great.

Superb