Superb

Bad

Disliked: We tried canceling our reservation sent request but pulled the money from our credit card and never responded

Very good

Superb

It is a comfortable hotel...

Liked: Breakfast was very good with a wide selection of cereals and a normal selection of hot foods.
Disliked: The only improvement would be complimentary Tesla charging stations. We have had those at other hotels and really appreciated having them.

Pleasant

Disliked: We paid with booking a month before our stay and when we leave the hotel charges the price of the 3 rooms again on everybodys card I was charged twice the room and twic ethe security deposit it was complicated to get refunded I had to call everyday and email them too and when thet finally refunded they kept 0.01$ very odd imagine they stole this from every customers

Bad policy for changing room

Liked: Regular breakfast.Small area for food . Therefore make a long line , need much time to wait.
Disliked: The worst policy: when I got the room card. Then went to the room, before i opened the door, I realized that this room is beside the pool and gym that there are much nosie. So I directly went back to front desk . I want to change a room because my kids need good sleep for next day competition. But the front desk girl rejected me because if room is not dirty, they can't change room. The pool nosie kept until 10:37PM even the pool is supposed be closed at 10:00PM. This policy is very bad policy, next time I try to avoid this hotel.

Overall satisfactory

Liked: Quite and clean

Superb